Troubleshooting: What To Do When GE Smart Switch Blue Light Blinking?

GE Smart Switch Blue Light Blinking
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GE Smart Switch Blue Light Blinking

What is a GE Z-Wave Smart Switch?

GE Z-wave smart switch used for home automation. It works on the wireless communication protocol which is called the Z-wave. It is a mesh network that uses low-energy radio waves to communicate between appliances, allows wireless control for home appliances and smart devices such as thermostats, windows, locks, garage doors, security systems, and lighting control.

The new GE switches do not require a hub, unlike the Caseta products. It can connect directly to a Wi-Fi network. These new GE switches can work directly with Amazon’s Alexa or the Google Assistant voice assistants.

GE Smart Switch Blue Light Blinking

A lot of the GE Smart Switch buyers have faced the same problem after using the smart switches i.e. the blue blinking light issue. A lot of the GE Smart Switch buyers have had the same complaint that after some time of using these smart switches they face this problem which prevents them from turning on the light at all. Manually or through the smart app.

Now, these switches have an average lifespan said to be around 2 years. Now, if you have bought these switches over 2 years ago it is very much possible that your GE smart switch will not work anymore or you can say that it has died. If that is not the case you are advised by GE to troubleshoot. If that does not work, it is advised to reset these smart switches to its original settings and configure again. Hopefully, the smart switches will work again after resetting it to its original condition. If these still do not work, you can claim your 2-year warranty given by GE and get a new pair of these GE Z-wave smart switches.

Troubleshooting a GE Device

If you are running into trouble connecting any of your GE devices, follow the following steps:

  • Check the device. While the hub is searching, turn the device on and off. Do it multiple times.
  • You may be too far away from the hub. Try to be closer to the hub when initially connecting the device, preferably within 15 feet.
  • GE switches have a small switch called an air gap switch which if pulled out cuts the power of the device. This air gap switch is located right below the main switch next to that blue light. Do make sure that the switch is completely pushed in and is not out.

Resetting the GE Z-Wave Switch

If the GE smart switch is still not working after troubleshooting, you may need to reset the device before it can successfully connect with the SmartThings Hub. The procedure to reset the GE Z-Wave smart switch is as following:

  • Open Menu, and select Devices
  • Tap on the hub and select more options
  • Tap on Z-wave utilities and then select Z-wave exclusion
  • When prompted, press up on the switch once.

After the app indicates that the device was successfully removed from SmartThings, configure and connect the GE Z-Wave smart switches again.

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