4 Common GE Smart Switch Problems Troubleshooting

common ge smart switch problems troubleshooting
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common ge smart switch problems troubleshooting

Smart switches are an interactive way of improving various aspects of your smart home. While a smart switch can act as an ordinary switch, you can also use it to remotely control all the lights in your house. Similarly, you can also try using different settings on these smart switches.

Troubleshooting All the Common GE Smart Switch Problems

Users have been facing all kinds of problems while trying to use a GE smart switch. According to all these users, they are experiencing different problems with the switch, due to which they are no longer able to use the switch properly.

Today, we will be listing different ways on troubleshooting the common problems with GE smart switch. All of the problems, along with their solutions are mentioned right down below the article:

  1. Blue Light Blinking on Smart Switch

Many users seem to face this issue when they first try using the smart switch. Most usually, the blue light starts blinking. Due to this, the user can’t seem to turn on the lights at all. Even if he tries to turn on the lights manually, nothing happens.

There are a number of reasons why this could be happening. The very first thing that we’d recommend you do is to reset the switch which should help in restoring the device’s settings to default. Keep in mind that after you reset the device, you might have to go through the whole setup again. It could also be that your device is completely dead. If that is so, then there’s nothing you can do about it except getting it replaced.

  1. Delayed Response

In case you are noticing the device to give delayed response then it is possible that you are currently facing this issue because you are having signal issues. Simply put, it could be that you are experiencing this issue because of poor signal strength.

Hence, in order to fix the issue, you will have to make sure that the device isn’t too far away from your router. Also, make sure that there isn’t anything interfering with your Wi-Fi signals.

  1. Getting No Power

Another really common issue with the smart switch is that users don’t get any power at all. As a result, their device does not function at all. No matter what the user tries to do, the switch gives no response at all.

In this case, you will have to check the air gap switch that can be found on all your in-wall GE devices. If the switch is pulled out, it will cut all the power from the switch. Hence, you will have to make sure that the switch is completely pushed in.

  1. Device Is Not Working at All

If your device is not working at all, even after you have checked the power source as well as the air gap switch, then it could be that you have a faulty switch, or your switch is dead. In either case, you will have to get the device repaired or replaced.

You can try contacting customer support for further troubleshooting or for help in getting the switch replaced. Make sure that you mention the problem that you are facing in detail.

Resetting Your Switch

Resetting your switch is an important step that should help troubleshoot most of the problems that one might face. In order to successfully troubleshoot, follow the steps mentioned below:

  • On your home screen, tap on the Menu and select Devices.
  • Tap on your Hub and select More Options.
  • Choose Z-Wave utilities and navigate to Z-Wave exclusion.
  • For resetting the switch, you will have to press above on the switch only once.
  • Once you do this, you should be able to get a notification from the device that tells you that you have successfully removed the GE Z-Wave switch.

The Bottom Line

Through this article, we have mentioned instructions that can help you in troubleshooting 4 of the most common problems that you might face while using GE Smart Switch. Ensure that you follow all the guidelines mentioned in the article.

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