Wyze takes a strong approach towards the security of your smart home. They offer a set of devices, focused on protecting you and your house from threats. They are popular, especially for their monitoring smart cameras.
Wyze Cam Pan is one of their flagship smart cameras that is used to take full HD 1080p recordings. The camera can also rotate up to 110 degrees per second. It is also worth mentioning that the camera supports Amazon’s Alexa, Google’s Voice assistant as well as IFTTT. This means that you can also control it through your voice.
How to Fix Wyze Cam Pan Not Working?
Lately, we have been seeing users running into all kinds of troubles with their Wyze Cam Pan. On further inspection, we found out that their Wyze Cam Pan is not working or giving a response at all. Even if it does, it’s not as they intended it to work.
However, this can be fixed by applying a series of troubleshooting steps. Through this article, we will be mentioning some of these troubleshooting steps that should be enough to resolve the problem. Therefore, let’s take a look at what they are!
- Factory Reset the Camera
Start the troubleshooting by factory resetting your camera. This should help restore the camera settings to default. However, keep in mind that you may have to undergo the setup phase again.
To reset, press and hold down the setup button on the camera for 20 seconds while it is plugged in. Your Camera should start blinking yellow after a few seconds. The blinking light is used to indicate that you have successfully reset the camera and are in setup mode.
- Upgrade to The Latest Firmware
Through the Wyze app, we suggest checking whether you are on the latest version of the firmware or not. While in the Wyze app, go to Account > Firmware. Check for any updates. If an update is available, tap on update all.
Also, we suggest resetting the Wyze settings. In your camera settings, go to advanced settings. Tap on Motor Controls. Choose the reset button which should help reset the positioning of your camera.
- Flash Latest Image into the Camera
Another thing you can do in order to troubleshoot is to flash the latest image on the camera. You may need a flash drive in order to perform this procedure.
You can easily find the latest image through the internet as Wyze should provide them on their website. They will also have mentioned the procedure of flashing an image for your particular Cam Pan model.
The Bottom Line
Through the help of this article, we have successfully managed to give you a list of methods that you can try to troubleshoot. If none of them works, then you can try contacting the support team for further help on this matter.