Why Is My EZVIZ Camera Not Recording? (8 Reasons)

There’s no denying the fact that smart cameras have successfully brought in better ways through which you can feel secure in your house.

Unfortunately, facing any kind of problems with these devices can pose a potential threat, due to which they should be fixed immediately.

There can be a ton of issues with the installation when the owners try to take everything into their own hands even though they don’t have the relevant expertise to set up the system.

So, if you’re in the same boat, be sure to get help from a local contractor or an expert that knows about setting up security units.

It might be a bit heavy on your budget, but that shouldn’t be your only concern when spending money on a new system.

So, be sure to reach out and have some local experts help you navigate the situation. You will thank yourself for this decision within a few months.

That being said, there have been multiple queries regarding the EZVIZ camera not recording. In case you have the same query in mind, then this article is for you!

Using the article, we will be describing some of the most effective solutions that you can try for a fix. So, let’s dive right in!

Fixing EZVIZ Camera Not Recording:

1. Having An Active Subscription

The first thing that you will need to check is to make sure that you have an active subscription so that you can upload all of your recordings to the cloud storage.

In case you haven’t subscribed to anything, your camera won’t be able to upload any of your recordings.

As the cloud recording service is paid, you will have to spend a few bucks on the subscription before you can avail of the feature.

2. Reset the Camera

Another thing that you can do that can potentially help resolve the problem is reset your camera.

There’s a good chance that your camera might be bugging out. If that is the case, then a reset will help restore all of your camera’s settings to factory default.

However, we must mention how your camera might have to go through the whole setup process again after a reset.

So, that is a bit of time that you’ll have to put here to adjust all the settings from scratch. 

Sadly, there are no quick fixes here, and resetting the unit is one of the more effective methods when it comes to fixing hardware issues.

All it takes is a bit of effort on your end, and you will be sorted in the long run. So, be sure to check up on the unit when you can’t seem to get a response.

3. Check SD Cards

Next, you need to check on the SD card status. The situation with the SD card can play a huge role here, and you will have to make sure that you’re using the right type of card for the camera.

All that you need to focus on is formatting the card here and then checking up on the recording features.

This is especially true if you’re using a card that doesn’t have much space on it.

You will have to transfer the feed, again and again, to keep this card functional. So, the smart thing to do here is to get a better card that will complement the security system.

You can browse through the EZVIZ portfolio to find the best fit for your camera.

This brand also provides SD cards to the users, and there is no need to rely on other options when you can’t seem to get a response. It all comes down to how you’re planning on addressing the situation.

If everything goes well, you will be able to get the recording features working again.

On the other hand, if you’re not that sold on getting a new card, then changing the recording mode might be the right thing to do. You can’t stay on the full-time recording option at this point.

4. Check Recording Mode

The EZVIZ system brings two recording modes where the first mode will engage the recording features when motion is detected, and the second mode will engage the recording all of the time.

Most of the owners like to keep their units in event mode only to save on storage space.

You might be in the same situation, and that is why you’re not getting any response from the unit.

The best thing to test out the recording features in this mode is to move in front of the camera and wave your hand. This event should get recorded if there is nothing wrong with the camera.

Alternatively, you can also access the control application and then open up the EZVIZ camera to check up on the smart features for more time.

This time around, you can change the event recording more to full-time recording and then confirm this preference. Most of the time that will be it with the smart unit.

5. Adjust Motion Sensitivity

On the other hand, if you wish to stick with the event mode and the recording features will not kick in, then you need to adjust the motion sensitivity.

It will take a bit of time on your end to manage these controls, but you’re not left with many options here.

You will just have to make sure to bring up the sensitivity by a little margin. From there, you can test out the response one more time.

If the response is not optimal, then bump the sensitivity up by a little margin one more time.

It will take a few tries as you proceed to update the configurations, and you just need to aim for the perfect balance.

There are no quick fixes here, and you need to make sure to go through all of these pointers to find the right fit. 

Ideally, the issue will be fixed as soon as you bump up the sensitivity. However, you will also run into more complications, like false alerts, if you bump it up too high.

So, be sure to keep that in mind when you can’t seem to get a decent enough response.

6. Reinsert Storage Device

Next, you should just try your luck with reinserting the storage device and power cycling the camera.

We know that it sounds like a basic fix, but it has just helped too many owners for us to ignore this step. So, be sure to also follow through with the same routine and remove the storage device.

From there, you can remove the power supply for about 10 minutes and then power it up again.

You can also put in the SD card back and then check up on the recording features. Some owners have also pointed out that blasting the port with a can of compressed air is a good idea.

So, you can follow that step as well to avoid more errors down the road. It all comes down to how you wish to fix the problem and these pointers will be more than enough to help you in most situations.

This is assuming that the power supply to the unit is optimal and there are no cable related issues.

7. Trying Anther Power Cable

Any problems with your power cable could also lead to the very same issue. As a result, we highly recommend that you make sure that your power cable is working just fine.

Alternatively, you can try using a different power cable for a change. Doing so might help in your case.

8. Contacting Support

In case your camera is still struggling to record, then chances are that you might be dealing with a technical issue.

If that is so, then it is much better if you get help from the support team. They should have a better idea of what might be causing your camera to not record.

Just make sure that you act as cooperatively as possible.

The Bottom Line:

Do you also have the question “Why is my EZVIZ camera not recording?” in your mind?

While there can be plenty of reasons why this may happen, you should first make sure that you are subscribed to their cloud service before attempting to record.

Apart from that, it is also suggested that you try resetting the camera’s preferences which should rule out any kind of weird bug that you might be experiencing.

Though you still can’t get around to fixing the issue, we recommend following the remaining instructions present in the article.

Ideally, a few tweaks in the configurations will have you sorted, and you will not have to deal with more errors down the road.

However, if you’re still stuck in the same errors even after going through with all of these fixes, then you need to grab a fresh piece from the dealer. 

The possibility of hardware issues with the camera is always there. Even when you’re getting a new unit, there is a chance that it got damaged during delivery.

You’re not liable for any of these damages and can ask the dealer to help you with a new piece. Mostly, that will be enough to help you with the recording.