4 Ways To Fix Sengled Bulb Not Pairing

sengled bulb not pairing
sengled bulb not pairing

Sengled offers the most reliable smart blubs you can get your hands on. You can control these bulbs easily through the Sengled home app or by using the Sengled Home skill on your Amazon Alexa. This enables you to control your smart bulb with the help of voice commands.

Recently, multiple users have mentioned issues with getting the Sengled bulb paired up with their hub or mobile device. In this article, we will be going over some possible fixes that you can follow to sort out this problem.

How to Fix Sengled Bulb Not Pairing?

  1. Reset the Bulb

Usually, the pairing issue can be resolved by simply resetting the smart bulb. All you have to do is turn the bulb off and on around ten times. Make sure you don’t wait between turning them off/on and make sure that in the last repetition the bulb is in the turned-on state.

If done correctly then you’ll the bulb flash five times, if the bulb is not flashing then that means that you didn’t reset them correctly and would have to do it again. Once the bulbs are flashing then that means that they’re in pairing mode. To preserve this state simply turn off the bulbs and don’t turn them on until your Sengled Home app tells you to do so.

  1. Pairing Window

Most often than not customers are not aware of the 3-minute pairing window on the Sengled smart bulbs which is why they can’t get their smart bulb to connect with their app or the hub. Almost every Sengled smart bulb when in the pairing phase has to be paired within the 3-minute window, if you take any longer than that then your smart bulb won’t pair and you’ll have to initiate the pairing mode again.

So, just make sure you are quick about the pairing process when you plug the smart bulb into the outlet. This will most probably solve the pairing issue you’ve been getting.

  1. Reinstall the App

Sometimes it is the app and not the smart bulb that is the main reason for the issue. What you can do is go to settings and uninstall the Sengled Home app from your phone. After it is uninstalled, restart your phone and install the app again. Log into your Sengled account and try to pair the app again with the smart device.

  1. Sengled Support

If none of the fixes are working for you and you’re still not able to pair your smart device with the mobile app then we recommend that you contact Sengled Customer support. Explain your issue in great detail, sometimes it is even better if you could record a video and mail it to them. This will help pinpoint the issue.

Just wait for them to respond and follow their every instruction step by step to sort out your issue. However, it is also likely that your smart bulb is faulty in which case you’ll need to contact your supplier and demand for a replacement order if your warranty is still in effect.

3 thoughts on “4 Ways To Fix Sengled Bulb Not Pairing”

  1. I just purchased 4 of your bulbs. I installed one in a lamp and was able to pair it with no issues. In another exact same lamp the bulb won’t turn on. I tried three different bulbs with the same results. I reinstalled the LED bulb and it works fine. Please advise.

    Sandy

    Reply
  2. I have a pair of Sengled lights in my living room and only one works with Alexa, it used to work. It works fine if I use the Sengled app.

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    • Same here. I have three bulbs. One has started disconnecting randomly and while I finally got it to show up in the Sengled app I can’t get it to pair for Alexa at all. Went through the pairing process multiple times over multiple days, tried the QR code reader, tried to manually input the id numbers…it just will no longer work with Alexa. At least I can turn it on/off with my app. For now. About to switch to Govee.

      Reply

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