Ring doorbell is one of the most advanced and highly useful systems that allows you to not only have all the alerts on your phone, but you can also be in touch with your door even when you are out of your home. You will essentially be having the video transmitted, ring alerts, and the ability to talk with people on your door with your smartphone over the internet connection.
The best thing about having Ring Doorbell is that you don’t have to deal with any of those third-party smart applications as there is a dedicated application from Ring that allows you the best control you can get over all the features from Ring Doorbell. The application is optimized perfectly to ensure that your ring doorbell works smoothly with the smartphone that you are intending to use it on.
However, there can be a few issues that are not uncommon with mobile applications such as the app keeps crashing. If your Ring app keeps crashing out of nowhere, here are a few things that you need to take care of.
Ring App Keeps Crashing
1. Check compatibility
The first thing you are going to do is check for compatibility. There are tons of smartphones out there and especially with android, you can never be sure. So, you will need to check if your smartphone is compatible with the Ring application and is not running an android OS that would not be compatible with the Ring application.
2. Get rid of any custom mod OS
There are also tons of custom mods out there that might be the right thing to run your phone but they can cause problems with other applications such as Ring. So, there are chances that the problem might not be with the Ring application but the OS that you are running. Make sure that you are using the Ring application on a device that has the stock OS without any problems and that will allow you to use the Ring application without any crashes and stuff like that.
3. Watch out for VPN
You might also need to check if there is some sort of VPN enabled on your smartphone device. The app requires an active internet connection to be working properly and you will face several issues with the application if there is some sort of VPN enabled. So, make sure that you don’t have any VPN enabled and it will certainly work out for you.
4. Update the application
You might be using an outdated version of the application and that might be the reason your application gets crashed. So, you will need to update the application version and it will make it all good for you. Updating the application version is quite easy as all you need to do is go to the relevant app store and there you will find out if your Ring application needs an update. Just click on the update button and it will download and install the latest version of the application on your device.
5. Update the OS
If you have updated the application version, there is one more thing to do. You will be needing to check if there is some load on your device. There might be some excessive application running in the background that can cause your ring app to crash unnecessarily on random occasions. So, once you are clear that there are no applications running in the background, you will need to check on the OS version.
Your OS version might be outdated or there might be some sort of error on that. So, what you will need to do is update the OS version. This should be easy enough because all you need to do is check on the settings and you will find there if your OS needs an update. Once you have updated the OS, it will all be good and you will be able to use your Ring application without facing any sort of errors.
6. Re-install the application
If you have tried everything and the problem is still there, you will need to reinstall the application. The reason for this being the last resort is that you will lose all the data and settings. So, you can give it a try and it will fix out everything for you.