Thank you for purchasing your Ring doorbell. Your Ring doorbell is built with advanced technology that detects things like its battery’s charging progress. So, what does it mean when Ring Doorbell flashing blue while charging?
Below you will find details of the battery, its features, and troubleshooting steps if your doorbell battery is not working properly.
At the heart of your Ring doorbell is a highly intuitive power source: a chargeable central battery with technology to notify you of its charge progress. The battery can be charged in one of two ways:
- You can securely hang your doorbell on a surface and occasionally charge it whenever you want according to your convenience
- You can hardwire your doorbell to your home’s electric circuit, and the bell’s battery will automatically charge whenever it needs to
With whichever option you choose, you will observe a flashing blue light on your doorbell once the battery starts charging.
Note: the blue light should only be visible when your battery is charging.
Otherwise, there is an issue to be addressed. The following section addresses some points to note about this blue light.
Do you need to worry at all?
Initially, it may seem that the blue light flashes for an unusually long period of time. Do you need to worry at all or be alarmed?
Not if it flashes for the following:
- The blue light on your doorbell should flash for a while (about 3-4 hours) and will turn off automatically once the battery is fully charged. (For detailed Ring Doorbell light patterns, please read this.)
The only time you need to be worried is when the blue light flashes longer than 3-4 hours. In this case, you might need to try some troubleshooting steps to make it work.
Here are some of those steps you can take:
- Try triggering an alert
- Double check your Ring bell’s connection to the internet
- Call the Ring support for further assistance
Ring Doorbell Flashing Blue While Charging
1. Try triggering an alert
There may be an error in the software or something stuck that makes the blue light continue flashing even after a full battery charge.
Try triggering some alerts using the doorbell button or your Ring doorbell mobile application, and the flashing should go away.
You could also try:
- restarting the doorbell
- resetting the doorbell’s settings
- using different features and configurations of the doorbell
An error with the flashing blue light should stop once you’ve gone through and tried all of these options.
If not, the error is still not resolved, and you might need to try one of the next two troubleshooting techniques.
2. Double Check your Ring bell’s connection to the internet
A solid internet connection is paramount in order for your ring bell’s battery’s charging to display correctly.
The battery might be fully charged, but if your internet connection is weak or if your doorbell is not getting connected to your home network, your doorbell cannot update the system when it is fully charged.
Therefore, double-check if your internet connection is working correctly and that your Ring doorbell is actually connected to the internet.
Once a reliable internet connection is confirmed, you will not see the flashing blue light on your ring doorbell again until it actually needs to be charged (which will not be for another few days as it should when it works properly).
3. Call Ring support for further assistance
If the two previous methods did not work for you, another option is to call ring support for assistance. There are many hardware parts that could possibly be at fault, such as:
- A faulty battery on your ring doorbell makes it impossible to charge the ring bell properly
- Poor electric wiring and connection that doesn’t facilitate charging
- An issue with the light itself that triggers the false charge signal and flashing
Once you call Ring support, their team of professionals will be able to properly diagnose the exact issue with your doorbell by following proven standards.
You will get a satisfactory resolution to your unique problem without having to void your warranty.
These troubleshooting steps should help you to resolve any issues you may have with your ring doorbell.