Ring doorbells are one of the best solutions for you to have optimal security for your house. Not only that, but they also add tons of convenience to your life by having the perfect features that you might want from a doorbell.
You can get notifications on your phone whenever someone is at your door, talk to them via two-way mic and speakers, and also there is a camera that can be customized according to your preference. This would essentially mean that you can see outside your door in real-time, no matter where you are. You can also capture or record anyone who rings the bell and that is a huge plus to have.
To diagnose and troubleshoot any issues that you might have been facing with your Ring doorbell, you need to understand that there are two ways to mount the doorbell. It basically depends on the type of installation and wiring you are comfortable with. The type of wiring that is fixed and a part of your electrical grid is essentially known as the hardwired installation.
We all know that there is a built-in battery inside the Ring doorbell that is used in case there is some electrical outage so you can still have some coverage. Now, you can either remove the doorbell or charge it through a charger, or you can use a permanent live wire installed with the doorbell to operate it.
This wire will essentially charge the battery and when your battery is completely charged, it will turn to run your Ring doorbell on the direct current from your circuit. Now, there can be some reasons that can cause your battery to not charge, and here are a few things you need to do to have it fixed.
Ring Doorbell Hardwired Not Charging
1. Restart the Doorbell
There might be some software issue, that can cause your Ring Doorbell to not charge the battery but there is nothing to be worried about as it is a pretty easy fix. All you need to do is restart the doorbell using the power button in your app. You can choose to turn the doorbell off, let it sit for a while like that, and then turn it on again. This will essentially reboot everything on the doorbell and if there is some software issue that might be causing you to face this problem. It will be solved for good and you are not going to have any problems with it.
2. Start with Wiring
Now, there are multiple wires included in the wiring of your doorbell and if you don’t have the right skills and knowledge, it is not recommended to try anything fancy on your own. It can cause you to have some troubles as there are live wires involved and you can end up doing more damage than actually solving the problem for good. So, you need to get support from a technician who will be able to check your wiring in the right manner.
To start with, you need to check on the wire if it is connected to the battery. A technician will be able to see if the wires that are supposed to be connected with the battery and charge it are working perfectly. There can be reasons like a twisted wire, broken connection, and more including the battery malfunction. Only an experienced tech who has the right knowledge of electronics will be able to diagnose the problem for you and that would help you get the right solution for your battery not charging.
3. Take it for Repairs
Well, if you have checked everything on the wiring and have not found any faults at all, you will need to take your doorbell for repairs. You can ask the technician to securely uninstall the ring doorbell from the hardwiring for you and then it is recommended that you only take it to some authorized tech shop or warranty center as they will be able to fix it up properly for you without having to void your warranty on it. You might need a battery replacement or something inside your doorbell that can go bad, but rest assured that it will be fixed easily.