5 Common Nanit Plus Problems Troubleshooting

Nanit Plus is a baby cam that helps you keep track of your baby’s situation even when you’re not in the same room.

You receive live updates and can view live streams anytime from the Nanit cam after pairing the device with your mobile phone.

Nanit plus also features a save feature from which you can choose to download clips that are around two days old.

So, you can record your favorite memories with the press of a button. The price point might be a bit high for some users, but the value offered here is beyond any other monitor on the market.

The best thing about this brand is still the dealer support that is associated with this option.

You will not have to worry about struggling with minor complications on your own and can reach out to the dealer at any point.

So, be sure to contact the experts when you’re stuck in any compositions.

Overall, it is a very reliable product and will help you a lot in taking care of your baby. However, it can still run into some minor issues from time to time.

Here are some common Nanit Plus Problems and how you can troubleshoot them.

Common Nanit Plus Problems Troubleshooting

1. Inaccurate Analytics

If you’re having trouble getting the correct analytics from your Nanit cam, then it is likely that you did something wrong in the installation process. Which makes it impossible for the cam to record the correct data.

First of all, you have to make sure that you’ve followed every step mentioned in the user manual correctly.

The most probable cause for this error is that the Nanit cam is not able to see the full crib, which makes it unable to record data effectively.

Make sure that the cam is set up in a manner that it can record the full crib and also some areas to record the parent’s visit.

You can see images of an optimal setup online or watch a tutorial to help you avoid this issue.

If the issue still exists, then you have to make sure that you put the accurate data of your baby in the Nanit app. Make sure the DoB is updated in the Nanit app.

You can also manually change the sleep data in the Nanit app by just accessing the in-app calendar and updating the data.

2. No Temperature Reading

The main sensors for humidity and temperature are present in the Nanit cam’s stand, which then transfers the relevant data to your phone through the smart device.

If you’re not getting the correct temperature status or it is missing altogether, then you can follow these steps to sort out your problem.

It is most likely that you’ve not connected the camera properly to the stand, which is why the sensors in the stand are not giving accurate data.

Just take the camera out of the stand and wait for around 5 minutes before putting it back in the stand.

Make sure that it is properly attached to the stand so that it can communicate with the sensors.

After doing so, if you’re still not getting any temperature readings, then we recommend that you switch your stand with another one.

In case you’re getting incorrect data, but the reading is still showing, then it is usually because of a minor bug in the app software. Updating the app can easily sort out this issue.

Just go into the app’s advanced settings and check to see if there is a firmware update available. Click the Update button and wait till it is finished.

3. Poor Video Quality

It is one of the most common problems that users often complain about. Most often than not, it is due to the poor signal strength of your home network.

Nanit cam requires around 2mbps of constant upload and download speed to be able to work properly at high video quality.

If your connection does not match these requirements, then what you can do is open up your Nanit app and go to network settings. From there, move the bandwidth usage to low. 

Doing this will not improve the video quality but rather make the video run more smoothly. If you want to increase the video quality, then you have to improve your home network.

Either move the router closer to the cam or give it a quick restart to sort out minor bugs.

If you’re having any other distinct issue with your Nanit cam, then we recommend that you contact Nanit support and explain it to them. 

This will ensure that you receive help from a trained professional that can guide you through every step of the way. So, just open up their official web page and send them an email.

4. Sleep Analytics Not Showing Up

Another common issue that some owners point out is that they are not getting any sleep data from the unit.

This can be pretty frustrating as it is one of the main features behind this application, and you will have to go about adjusting the analytics accordingly.

There are a ton of issues that can play into this situation. These issues can range from the positioning of the crib to the applications timers and much more.

So, you will have to first check the crib and make sure that it is set up according to the application instructions.

The crib should be within the recommended range to get a full view of the baby, and you will need about five hours of data for the analytics to show up.

They won’t magically appear on the application from the get-go, and you need to get the data first.

From there, you can also check up on the cut-off times. These can be hard to manage from the beginning, and you will need a bit of trial and error to adjust these issues.

Otherwise, you will struggle with more errors down the road, and fixing the unit can be a bit complicated. 

Next, you can just try to reset the system and pair up the app from scratch. Make sure that you’re on the latest application and that there are no pending updates.

That should help you sort out the majority of these errors, and you will not have to deal with more complications.

Lastly, the possibility remains that your unit is defective. In that case, you will have to reach out to the official dealer about a replacement.

As long as your claim is valid, it will not be that hard to get a fresh piece. So, be sure to reach out and explain your end. From there, the dealer will take charge.

5. Reduced Battery Time

Some owners have also mentioned that they experience reduced battery time from their mobile devices, and it can be hard to keep up with the feed when the application is running all the time.

The only thing that you can do here is to optimize your mobile device to use fewer resources. 

Here, you can start by removing all of the extra apps and only having the Nanit application run at a time.

From there, you need to also go about the battery optimization features and turn that on for all the applications except Nanit.

These issues were more consistent for owners that were on older versions of the application.

So, if you’re in the same boat, try updating the application as well as the OS of your mobile device. That should have you sorted out here. 

However, if you’re still stuck, then it is your mobile device that is to blame here.

You will have to restart the mobile device and then check on the battery’s health. It might not be such a bad idea to look for a replacement from the official repair center. 

Wrapping Up

Planning on purchasing the Nanit Plus unit for your baby? Go through the list of Common Nanit Plus Problems Troubleshooting provided above to keep the unit working perfectly.

You will have an effortless experience with this unit as long as you install it correctly. 

Most of the time, the issues are either related to the video quality or the connectivity status. So, you will have to go through those errors first and make sure that the router is well within range.

From there, you can also limit interferences and improve signal strength to get a decent response.

Similarly, you might also deal with battery issues, and you will have to get a replacement if you’ve been using the unit for a while.

Luckily, the battery replacement is not that expensive, and you will be able to stick close to a minimal budget to make use of the new battery.

Lastly, you can just reach out to the official support team for help on all of these errors.

This is one of the more established brands on the market that stands fully behind all of its products. So, you can just reach out to these experts, and they will help you through minor errors.