Amazon smart plugs are just the perfect thing for you to have. They are built keeping one purpose solely in mind and that is convenience. So, if the plug is too hard to install, or optimize, you cannot achieve the purpose of convenience and smart home experience. However, there are certain minimal errors that can occur due to a variety of reasons. You will need to ensure that you are aware of the right process to get rid of any such issues and that will help you with the issues most of the time.
Amazon Smart Plug is a pretty great device but if it gets unresponsive at some time, here are a few things that you need to do to make it work optimally.
Amazon Smart Plug Unresponsive
1. Update the Device
The plugs are designed for convenience and you don’t manually need to update these plugs. The mechanism that these smart plugs work on requires them to be connected with the internet at all times so you will not have to worry about that part. The plugs will automatically update whenever an update is released and they are connected to the Wi-Fi.
However, if your plug is unresponsive, there are two ways that you can use to update the firmware on these plugs. To start with, unplug the smart plug from the power outlet for 15 seconds and plug it back in. Once the plug reboots, it will connect to Wi-Fi again and will check for updates automatically. It will prompt for the update and it will be installed on the plug and you will fix up the problem. Keep in mind that it might take a few minutes for the update so you will need to be patient and give it some time, let’s say 10 minutes.
The second way for you to update your smart plug is to trigger an update manually through the application. All you need to do is access your application, navigate to the plug that is unresponsive, and click on the update button. However, you might not be able to see it there if it is unresponsive in some cases and the plugging out method would save the day for you.
2. Update the Application
You might also have the issue if your application is not up to date or might have developed some error that might be causing you to have the issue. The optimal thing for you to do is update the application simply, but that might not be fixing the error for you if there is one.
The best way to do this is to delete all app data and uninstall the application on your phone. Once you have uninstalled the application, restart the phone just to be sure and then you can install the application from your app store again. This will install the latest version of the application on your device and you will solve the issues with the plug being unresponsive. You will need to log in again on your amazon account and this will be the perfect thing for you to have.