A smart home is incomplete without the integration of a smart plug. These open up a bunch of opportunities for the user. By using a smart plug, not only can the user have control over the smart plug itself, but can also turn on/off the appliance that is connected to it.
This can be done by simply accessing an app installed on your phone. Likewise, the Iris smart plug is a rebranded smart plug that awfully looks similar to the smart plug provided by Samsung SmartThings. However, it seems that the smart plug comes with its own set of benefits that make it worth a buy.
How To Fix Iris Smart Plug Not Pairing?
The main big feature that the Iris smart plug brings is a Z-wave plus repeater within its Zigbee HA 1.2 plug. Unfortunately, users have been facing issues while trying to pair the plug. According to them, the Iris smart plug is not pairing at all.
If you are also facing a similar issue, then you must troubleshoot the issue. If you don’t know-how, then no need to worry. This article will be covering all the ways in how you can troubleshoot this issue.
- Reset Your Smart Plug
A very easy and quick fix to this issue might be as simple as resetting your smart plug. On the smart plug, you should be able to see a dedicated reset button. Resetting a device usually wipes out all the settings stored in the device.
However, you will have to press and hold the reset button as you insert the smart plug. The hub should be able to pick up the signal. If not, move on to the next step.
- You May Have to Pair the Device Twice
If you notice that your smart plug is being detected as a Zigbee repeater then you may want to pair the device twice. Pairing it the first time will pair it recognized as a Zigbee repeater. However, it should be detected as a smart plug the 2nd time you try to pair the device.
- Ensure That the Smart Plug is Not Too Far Away from The Hub
One important thing to note is that your smart plug should never be too far away from the hub. It should be under a specific range in order to work properly. Ideally, having the smart plug in the same room as the hub with under a 10 feet distance should eliminate interruption or signal issues.
- Faulty Plugs
The last reason why your smart plugs aren’t being detected is that you have faulty plugs. In this case, you will want to get the smart plugs replaced with new ones. Sadly, nothing else can be done if the plugs are faulty.
The Bottom Line
Did you notice your Iris smart plug not pairing? We strongly recommend you follow the 4 different steps mentioned above. Doing so should help you resolve the issue for good.