Amazon Echo is a great device and it makes life a lot easier for you. With the right Alexa device, you can have all the convenience and comfort and have a truly enhanced smart home experience that is not easy to live without once you get used to it. There are tons of features with Alexa and setting your address is one of them.
If you are having some issues with setting the address, there might be something that you are doing wrong, and here is how you can fix that in no time at all.
Alexa Could Not Set Your Address
1. Set it up right
You will need to make sure that you are following the right process to get the address right. You will need to open the Alexa app on your phone and make sure that it is connected with the device that you want to enter the address on. Once you do that, you will need to click on the Devices option.
You will need to select Echo and Alexa there, and you will be able to open the device. Now, select your device location and you will be able to enter the complete address here. Once you get there, you can select Save and the device should optimally save your address.
2. Avoid duplication
Well, you can select more than one device at the same address so that should not be a problem for you. But you might need to keep an eye on the accounts. The system can cause an issue for you if there is some other amazon account that has the same address on it. There are multiple factors involved such as the device location for weather and time zone, some payments, and stuff like that so you need to run a check on that and make sure that none of the other amazon accounts are using the same address.
3. Restart the device and turn location on
You might not be able to set the new address if you have not turned the location services on. There can also be some reasons such as your address being different than the location you are at. Moreover, the device can have some possible errors and that would stop it from saving the address that you are trying. To make it work and rule out this possibility, you can simply turn the Alexa device off, restart it after a few moments and you will be able to make it work without any issues.
4. Reset the Device
If you are not going to make anything work, you might need to reset the device. This will allow you to set up the device from scratch and it will essentially be working for you. Make sure that you are setting up exactly as you need to after the reset and it will take the address.
5. Contact Amazon Support
If nothing has worked for you so far, you can contact Amazon Support and they will be able to figure out what is wrong and help you with fixing it exactly.