A smart thermostat is one of the most useful devices to keep in a house. By using a smart thermostat, users are allowed to have full control over the temperatures of their house.
How to Fix Sensi Thermostat Not Cooling?
Plenty of users have been experiencing issues with their Sensi thermostat. According to them, their Sensi thermostat is not cooling.
They have tried doing different things, but the thermostat just doesn’t seem to work at all.
If you are also facing a similar issue, then this article should be of great help to you.
Through this article, we will be giving you a number of ways on how you can fix the Sensi thermostat not cooling. All of the troubleshooting steps that can fix your issue are mentioned down below:
- Checking Power
In case you notice your thermostat does not work as it should, then one of the first things to check is whether the thermostat is switched on or not. It could be that the reason why your thermostat is not working could be due to power issues.
Similarly, if you don’t know this then most cooling equipment has a power switch. The power switch may be near the air handler or the furnace. Simply put, you will have to make sure that this switch (HVAC switch) is turned on.
- Checking the Position of Air Handler and Furnace Door
Another thing that you will need to check is that you check the position of the air handler or the furnace door.
It could be that you have some type of loose connection or poorly installed system due to which you are now experiencing issues while trying to cool down your house.
In either case, you will have to manually check the positioning of such components. Ideally, you would want the panel and door to be perfectly square in their place so they do engage the safety switch that should be placed inside the cabinet.
- Reset Your Breaker
Resetting the breaker can help restart the whole system which could potentially resolve the problem. In order to reset your breaker, you will have to check your electrical panel.
To fix this, all you have to do is to turn off your HVAC breaker. You will have to turn it back on shortly after which should then reset the breaker. After you have done so, you can proceed towards checking the system.
- Check HVAC Components
At this point, you just gotta check the HVAC components. There is a good chance that the issue is more with the HVAC components and not the thermostat itself.
Whether, it is the filter, or the clogged inlets, or the power going into the system.Â
You have to check each and every single part of the HVAC system to isolate the issue. All that you’re trying to do here is to ensure that the HVAC system can respond to the commands from the thermostat.
Think of the thermostat as the brains of the whole system. Even when the brain is sending out the right signals, they are useless when the body is not responding.Â
Instead of only blaming the thermostat, you should instead bring the HVAC system into the equation one more time. You can start by changing the filters and making sure that they are perfectly clean.Â
From there, you can also check the vents and make sure that cool air is able to flow through them with ease. Lastly, you have to check the power flowing into the system to ensure that the HVAC system is able to cool down the house.
Everything will boil down to how well you manage the HVAC system. The thermostat on its own is nothing and you will not get any response from the HVAC system when the servicing requirements are not met.
- The Thermostat Might Be Defective
Up to this point we have considered almost every factor that can play into the thermostat being defective.
However, we’ve yet to discuss the situation with hardware issues. It is entirely possible that the thermostat that you’re using is damaged or defective.
In either case, you can’t fix it yourself. You should instead leave this job to the professionals. These professionals will include your local repairmen and the officials from the Sensi support.Â
What about the warranty you say? Well, you’ll get complete coverage for about a year (depending upon the model and the dealer you’re engaged with). If your purchase is recent, you can get a new thermostat free of charge.
Start by approaching the dealer with your claim and state your case. Claiming the warranty is not one of the easier methods and you might have to hassle a bit here and there. However, you’re not left with as many choices in this matter.
You’ll have to state your case, and then claim the new piece. The dealer should start the verification as soon as you approach him with your case. So, be sure to reach out and have him supply you with a fresh piece.Â
- Servicing HVAC System Can Help
Keeping track of basic servicing requirements is another thing that you gotta keep in mind.
You can’t just expect the system to work without any care. There is not a single brand that will make the claim that their thermostats or HVAC systems work without any care.
Instead, every manual will contain explicit instructions on how to maintain and keep the thermostat in perfect shape.
Yes, it might take an hour or more (each week). However, you have no choice but to put in this hour to get the system working in perfect condition.Â
What are the basic care requirements you ask? Well, these can range from cleaning the filters and cleaning up the gunk to fixing the connections and securing the wiring. You have to set aside time to manage these things.
Ignoring the basic care techniques listed by the manufacturers will only put you in a tough spot. So, don’t overcomplicate the situation, and just educate yourself on the basic care.Â
Once in a blue moon you should also replace the filters. Over the years, the situation it the filters can get pretty annoying to manage. You will struggle with the
- Ask Sensi Support Team
At this stage in the troubleshooting routine, you should just call it a day. Ask the official Sensi support team to take charge of this error with the Sensi thermostat not cooling. It will also help if you can list all of the fixes you’ve tried so far.
That will make it easier for them to get through the basic troubleshooting routine, and you will not have to hassle as much with the error.
Your main mission when engaging with the official support team should be to increase their understanding of the issue.Â
The better they understand the situation the easier it will be for them to help you through it. Communication is the key, and you gotta make it easier for them to help you out.
A common method to help them is to take short video clips and email them to the support members. These video clips will clear up a lot of confusion, and then the experts can perfectly guide you through a suitable fix.Â
Lastly, you can also forward a warranty claim by contacting these experts.
There is no need to wait on the dealer, and you should bring the official support team in the equation most of the time. These officials are focused on making your life easier, and you should seek their support.
The Bottom Line
Here are the different ways on how you can fix the Sensi thermostat not cooling.
If you can’t still seem to get your issue fixed, then we highly suggest that you get the system checked. It could be a more technical issue that can only be fixed if you let a professional have a look at it.
Almost nine times out of ten, you just have to reset the Sensi thermostat or power cycle it or refresh the configurations.
These basic fixes relating to the programming of the thermostat will help you get head of a ton of problems.Â
The other ten percent of the time, you gotta look at the hardware side of things. These things will include (but are not limited to) vents, HVAC components, and the thermostat itself. Sadly, you can’t fix the hardware issues yourself.
You can’t rely on quick solutions when running into serious issues like the hardware damages.
Instead, you have to involve the official support members as they have more knowledge of this situation. They will guide you on how to tackle these issues (and you can even demand a replacement).Â