7 Common Savant Pro Remote Troubleshooting

savant pro remote troubleshooting
savant pro remote troubleshooting

We are getting some huge improvements and new innovations each day to truly revolutionize the smart home experience as we know it.

Not only that makes perfect sense for you to be having, but it makes your life a lot more convenient and fun.

It is definitely a great thing for you to be having, but you can never possibly get enough of it.

The market is filled with a ton of amazing brands, like Philips and SmartThings, that will help you perfectly integrate more lighting solutions and accessories in your house.

That is why smart remote systems are just the perfect way of figuring it out for you.

Savant Pro Remote Troubleshooting

You will be able to make the most of it if you are getting the right smart home remote for controlling those systems at your smart home.

However, managing these smart units can sometimes be difficult if you’re not engaging with a reputable brand or dealer.

So, be sure to don’t go cheap on the purchase and try established brands only. Savant Pro is one such remote, and if it is not working properly, here is how you can troubleshoot it.

  1. Restart it

restart 1

The first thing that would make sense to do if you are getting any problems with doing the remote work is to try restarting it once.

That would definitely be the perfect thing for you to ensure that you are able to get the issue sorted out.

If the remote is not working at all, there are some particular issues with one of the features on your remote.or it takes too long to respond, all you need to do is try a restart, and that will get the job done for you.

  1. Pair it again

The next thing that you might need to do is to pair the remote again with your app, and that should help you out properly in order to make it work.

pairing

So, you will need to ensure that you are opening the savant app, swipe from left to right on the home screen, and then click on the device pane.

Here you will be able to see the list of devices there, and you need to click on the particular device that you are having trouble using with the savant pro remote. 

That should definitely be helping you out properly, and you are not likely to be facing any problems at all with the remote once you pair it again there. That should solve the problem for you properly.

  1. Check batteries

battery charge

You might also need to be careful about the batteries since if the batteries are not in the right condition, that could cause you to have a lot of trouble that you need to fix up in the right manner.

That is why you just need to ensure that you are checking on the batteries and getting the right power on them.

Using fresh batteries would be the best thing that you can get, and replacing the batteries with a fresh pair on the remote will clear out all such issues that you have been facing with it.

  1. Mind the Distance

distance

Next, one of the most common factors that people often ignore has to do with distance, and the remote works out great only if you have it at a considerable distance from the device you are trying to make it work.

That should be getting the job done for you if you have the remote for 35 meters distance within the device.

So, all you need to do in most situations is to move closer within the range, and that will have you sorted.

The same can be said about limiting the interferences and securing a direct line of sight.

It might seem like a hassle, but once you find the right spot, you will never have to worry about the same errors. It all comes down to how you’re planning on addressing the issue.

Taking a quick peek at the manual will help you with several pointers that can not only educate you on the proper use but will also make it easier to secure the desired efficiency from the unit.

Hopefully, that will be it when you’re dealing with the Savant Pro system.

  1. A Reset Might Be In Order

reset

At this point, you just need to proceed with a proper reset. You will not be able to get anything out of the remote when there are programming-related errors, and resetting the unit might just be the right fix.

However, some owners do point out that power cycling the remote is also a decent fix.

So, if you’re stuck in the same situation, all that you need to do is try to first remove the batteries for about 40 seconds and then put them back.

This will refresh the remote programming, and you will not have to go through any configuration from scratch. 

However, if you’re still stuck in the same errors, then resetting it might be the only option.

configuration

A reset will wipe away all of the errors, but you will also lose all of the configurations and will have to set up the unit from scratch.

So, be sure to keep that in mind when you can’t seem to secure any response.

After the reset, you can go about configuring the unit from scratch. Make sure to go about all personalization features and make sure that there is nothing left.

It will take a while to get through the setting, but you will not have to deal with more complications down the road. 

  1. Check For Hardware Issues

check hardware issue

Fixing the hardware side of things can be equally as annoying in some situations, and you can go about reaching out to the dealer about a warranty claim.

There are no surefire methods when it comes to fixing the hardware.

Even if you go to a repair center, they will provide you with no guarantee, and you might just end up wasting your money and time.

So, to avoid that outcome, we suggest you reach out to the dealer and have him guide you through a fix. It will take a wile for the dealer to help you navigate the error.

warranty claim

Once the issue has been identified, and you both come to the conclusion that the remote is defective, then you can demand a replacement.

It will take a few days for the verification to complete, and you will be able to grab a fresh piece after that.

It will not take more than a week to get your hands on a replacement. So, there is no point in trying to go through any of the fixes if the remote is damaged and you can’t seem to fix it on your end.

That way, you will not have to spend any more cash to get a new remote. 

  1. Ask for Official Support

customer support

Even if the warranty is not valid and you are engaged with a secondary dealer for the purchase, reaching out to the official support team is not a bad idea.

The Savant team will be more than happy to guide you through the intricate details of different troubleshooting processes.

You will not have to worry about missing any steps, and the experts will work closely with you to address the errors.

Hopefully, you will not have to go through much hassle and you can still try your luck here by asking for a new piece.

support

If the issue is genuine and you didn’t damage the remote yourself, you might just be able to get a new one from the official support team.

The only way to know for sure is to ask the officials and they will be happy to guide you accordingly. 

Wrapping Up

Struggling with the Savant Pro remote not working? Worry no more! Here is a list of fixes that can help you get the desired response out of the Savant unit.

It might be a bit annoying to manage this unit at times, but if the hardware is in good shape, you’ll be sorted.

All it takes is a bit of effort on your end to fix and adjust this system. So, be sure to keep all of these pointers in mind, and you will not have to deal with more troubles down the road.

Most of the time, you will be ahead of these issues by installing new batteries. 

From there, you can also go about addressing the programming-related bugs and similar errors by resetting the system and adjusting the hardware side of things.

claim warranty

So, be sure to keep that in mind, and you will have a much better time trying to fix the device. 

Ideally, you will be sorted at this point. However, if the hardware is a bit rough, then you should call the dealer about a replacement.

You will be able to get a new unit if the warranty claim is valid. You can confirm easily by reaching out to the dealer, and he will take charge of the situation in no time.

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