Rong Pro Doorbell has a pretty strong communication mechanism that uses Wi-Fi, allowing you to not only have better and faster communication but it will also make sure that you will be getting the right control over the doorbells all around the place.
No matter where you are, as long as you have the Wi-Fi connectivity you can monitor the status on your doorbell, stream the live broadcast through the doorbell camera, and communicate with the people if there are any who ring the doorbell.
Ring Pro Not Broadcasting Wi-Fi
However, if the Ring Pro is not being detected over your Wi-Fi connection, here are a few things that you need to do to make it work for you.
1. Restart the Doorbell
The doorbell might have developed some error on it and that can cause your Wi-Fi network to not connect the doorbell. What you need to do in such cases is to restart your doorbell and keep the setting button pressed. So, restarting the doorbell will get you the connectivity and you will be able to manage to connect your doorbell to the Wi-Fi connection that you are using without getting any sort of errors at all.
2. Check Wi-Fi configurations
You might also need to check the Wi-Fi configurations to make it work for you. You need to know that Ring Doorbell doesn’t support 5GHz Wi-Fi frequency so if you are using that on your router, you will need to switch it down to 2.4GHz and that is going to help you connect with the Ring Doorbell again.
Also, make sure that there are no restrictions on the Wi-Fi router such as MAC Address connectivity on the router. You should also not have any VPN configurations or firewalls on your router that can cause you to have any problems with the connectivity of your doorbell over the Wi-fi connection.
If you have tried all that and have restarted the router after changing these settings, this will optimally work for you. If this doesn’t work, you will need to reset the router to its default settings and that is going to fix up the problem for you.
3. Check the device settings
You will need to make sure that the device such as your smartphone that you are using has the right settings as well. Make sure that connectivity settings are in order. Disable any VPN or firewalls on your phone and you will be getting the right connectivity of your device with the Ring Doorbell over the Wi-Fi.
4. Update the application
You will need to update the application and that is going to work out perfectly for you. Just install the latest application on your phone and that would essentially solve the connectivity problem for you. Updating should be pretty easy, as all you will need to do is access the relevant app store, get the right update and download it to your phone.
5. Contact Support
If all of the above troubleshooting steps have not worked out for you, you will need to contact support and they are going to help you out of the fix you are in.
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