Ring provides solutions to your everyday security problems with smart homes. They provide a wide range of options that are designed to protect your house from outside threats. Their video doorbell is one of the most popular smart devices that they have ever made.
This is simply because of all the features that it comes with. But they also provide motion sensors and other monitoring devices, coupled with an amazing alarm system. So, whenever an intrusion is detected in your house, you will be the first to know through the alarm systems.
Ring Doorbell Power Status Poor
For the video doorbell to properly run at all times, it needs a constant flow of electricity, along with a reliable network connection. Unfortunately, a few users have complained to always have poor power status on their Ring doorbell.
The reason why this is happening could vary according to the situation. Today, we will be taking a look at the most common reasons that could make your doorbell show poor power status. We will also be mentioning how you can solve them. So, without any further ado, let’s get started!
- Check the Power Voltage
If you’re constantly receiving poor power status, you may want to check the voltage that you are receiving. Simply start by checking the transformer that’s being used by the video doorbell. Most usually, they run on 16V with around 30 VA.
We have noticed quite a few users were running the transformer with a wattage rating of less than 20VA. For most, this could cause a problem and make the battery slowly drain itself. But with the right wattage rating, your battery should always remain 97-100%.
- Try Separately Charging the Battery
A poor power status most definitely indicates a battery that always remains at a low percentage. If the status isn’t changing, then this means that your battery isn’t charging at all. This could be due to a number of reasons but just to make sure, we suggest pulling out the battery from the doorbell.
Once you have the battery, try charging it independently. In simple words, use another means of directly charging the battery. After a few hours, put the battery back in place inside your doorbell. You should see some difference in the battery’s percentage. If not, move on to the next step.
- Contact Support
If both the above-mentioned solutions do not work, then your device may as well be defective. In this scenario, the only thing you can do is to contact the customer support of Ring.
Make sure you properly let them know about the issue that you’re facing and tell them the things that you have already tried to fix the device. They will respond accordingly and help you fix your issue.
The Bottom Line
In this article, we have explained everything about the Ring doorbell showing poor power status. We suggest you read the entirety of the article in order to fix your issue.