Ring provides security solutions to all of your smart home problems with its wide range of products. From smart cameras to smart lightings, their devices are built to give you and your family an enhanced secure experience inside your smart home.
Your phone always stays connected to your Ring devices. That means even if you aren’t home, you can easily keep tabs on your house. One of their most popular products is the Ring video doorbells. These devices monitor whoever’s outside your house, and notifies you through live video streaming.
Ring Doorbell 2 False Motion Alert
The Ring doorbell comes with motion sensors, so whenever someone is near your house’s door, you will be notified. Unfortunately, lots of Ring customers have complained that their doorbell notifies them too late when the guy is just about to leave. They have also complained about how they have been getting false alarms, especially during the night.
Today, we will be taking a look at this issue and giving you a few solutions to how you can fix this. So, without wasting any time further, let’s get started!
- Reposition Your Ring Doorbell
Your Ring doorbell not properly detecting who’s at the door, or giving you false alarms might be because of an obstacle. The positioning of the doorbell might also affect how it functions. For instance, there could be a wall, or weird lighting in front of the doorbell, which may cause it to not function properly.
Another reason could be that your doorbell is placed a bit too high, or low. This is why we suggest you try changing your doorbell’s position once or twice. Make sure you place it at just the right place, where it is able to get proper Wi-Fi signals, and there aren’t any obstacles.
- Switch Wi-Fi Channels From 5GHz to 2.4GHz
Quite a few users who managed to fix this issue simply stated that changing the Wi-Fi channels fixed the false alarms. 5GHz is known to have all kinds of issues, especially when there is some sort of blockage or poor reception on the device’s end.
Hence, you may want to change the Wi-Fi channels to 2.4GHz. If you don’t know-how, you can easily search for it on Google. The process might be different for different ISPs. Once you have managed to do so, you shouldn’t get the false alarms anymore.
The Bottom Line
These are the 2 ways on how you can fix Ring Doorbell 2 false alarm motion alert. If none of them work for you, then the only other thing you can do is to contact Ring’s customer support. Be sure to mention all the things you have already tried. The support team will reach you shortly after, and tell you what you should do.
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