Nanoleaf is a smart lighting brand that offers high-quality light panels. You can buy these panels in different shapes that allow you to be creative with the home decoration. They look perfect on your office walls and you can combine different shapes to make a unique pattern. They are quite reliable and have a long lifespan.
You can pair them quite easily with the nano leaf app to access them remotely. But if you’re having difficulty in getting the smart lights to connect then these troubleshooting methods might help you.
How to Fix Nanoleaf Not Pairing?
- Check Router
Router settings should be the first thing you should check, plenty of users have mentioned that the main cause for this issue was that they were using special characters in their Wi-Fi password. Unfortunately, you can’t connect the nano leaf light panels to the network if there are special characters in the Wi-Fi credentials. So, just change the credentials to simple characters and then try the pairing procedure.
You should also ensure that the Wi-Fi band is set to a 2.4Ghz network. As mentioned in the user manual, your smart lights won’t connect unless your router has dual bandwidth or is set to 2.4Ghz. So, just use your web browser to open the router settings and customize the channel band.
- Hard Reset
Users also stated that they were able to get the issue fixed by resetting the smart lights to factory settings. To reset the nano leaf, you have to power cycle the smart light once and you need to hold down the two buttons as you’re plugging the lights back in. It will take around 20 to 30 seconds and then you’re free to go through the pairing process again.
Hopefully, you’ll be able to pair the smart light panels without any issue. You can always refer to the manual to guide you through the reset procedure if you’re confused. That way you’ll be able to see visual illustrations that can easily be followed. Also, you need to make sure that the controller is plugged in as you reset the smart light panels.
- Remove Application
Sometimes the mobile application can also be bugged. This is why you keep running into the pairing issues. Luckily, you can easily troubleshoot these bugs by force closing the application. But if that doesn’t seem to work out then you should remove the application from your phone. After that, just head to the app store and download the latest version of the application on your phone. Try pairing the LED panels again to check if the fix worked for you.
- Faulty Lights
A small probability remains that your device is faulty which is why it is not pairing even after you have tried everything to get the smart lights to work. If you’ve bought the light panels recently then you need to report this issue and claim the warranty on your smart lights. Wait around a week or two to get a replacement order after you’ve forwarded your warranty claim.