When you’re looking for innovative security units, then going with options like the August smart keypad will serve you well.
This unit brings a sleek design to the owners, and you won’t be able to get an optimal response if you install it correctly.
The overall market sentiment on this unit is amazing as more and more owners switch over to this brand.
So, if you’re new to the market and can’t seem to find the right fit, then going with the August smart keypad is a good idea.
Most often than not, you won’t have to worry about anything. However, there are a few snags that you might run into depending on the condition of the unit.
Common August Smart Keypad Problems Troubleshooting
There is no need to get alarmed about these snags, as they are pretty easy to fix.
All of your focus should be on isolating these errors. So, be sure to keep that in mind and go through with the Common August Smart Keypad Problems Troubleshooting methods mentioned here.
That will be more than enough to help you through these complications.
- Responsiveness Issues
The first and more common issue can be linked to the battery status of your unit.
So, if you’re not too sure about the battery and the unit has been installed in your house for a few years now, then you need battery replacements.
However, you can’t only look at the power requirements here. Instead, you need to reach out to the dealer and have him send you a replacement that is compatible with the unit.
That way, you won’t have to guess which AAA batteries will suit your lock best.
It all comes down to securing the connection between the smart unit as well as the power supply.
You can’t expect this device to respond to your input as long as the unit is in poor shape. So, all you have to do is to remove power from the unit and then power it up one more time.
If the issue is not fixed right there, then getting a replacement is the only real option here.
Luckily, the AAA batteries are pretty cheap and won’t cost you much. So, be sure to reach out to the dealer, and he will help you with the right fit.
- Mounting Problems
Next, you need to look at the mounting status of the unit to figure out the exact issue. Fixing the unit is not always the easiest for first-time owners.
So, you need to make sure that the adhesive on the mounting strip, as well as the wall anchors, are in good shape.
Most of the time that will be good enough to help you through this situation. However, if the mounting equipment is not in good shape, then the situation can be a bit hard to manage.
It is not too rare for the mounting equipment to get damaged during delivery.
The upside here is that you’re not liable for any of these delivery issues. So, you just have to inform the dealer here.
He will be more than happy to help you get your hands on a fresh piece. From there, you can go through the installation one more time to isolate the errors further.
It all comes down to managing the final condition of the mounting equipment. So, keep that in mind and go through with the mounting errors.
Hopefully, that will be it as you’re trying to get through these issues.
- Connection Errors
Just like every other smart unit that you’ll find on the market, handling the August smart keypad through connectivity errors can be somewhat annoying.
Most of the time, you’re just dealing with minor performance errors.
Most of the time, the fix is fairly simple. You just have to remove power from the router and refresh the network connection to isolate these issues.
If you’re lucky, you won’t have to worry about anything in the long run.
However, if you are not too sure about the configurations, try checking the bandwidth, changing the credential, limiting the range, and removing the extra devices.
You can’t expect this unit to perform when the issue is with the router.
So, be sure to check all of these configurations and make it so that the router credentials do not have any special characters.
That will mostly be it, as you’re trying to isolate the errors with the router connection. From there, you can try pairing up the unit one more time.
- Beeping Problems
There can be plenty of reasons behind the lock beeping, and you will have to do a bit of troubleshooting on your end to isolate these errors.
Even if you’re sure about the device’s status, a quick power cycle will do the job.
You won’t have to think about going through more fixes as you’re trying to adjust the smart system.
It all comes down to how you’re planning on maneuvering through the situation. Mostly a power cycle will do the job, but in some situations, you will have to reset the system.
So, if you’re not getting the right response even after power cycling the unit, make sure to get through the beeping errors. That will mostly be it, as you’re trying to isolate minor errors with the lock beeping.
- Entry Codes Not Working
The situation with the entry code not working can be more than annoying in a lot of situations.
As long as you’re keeping the lock well-maintained, you will need to make sure that there are no errors with the input.
Most of the time, you will have to look at the lock engagement as well as the condition of the buttons.
If you’re sure that the lock is in good shape, just clean up the debris on the buttons and then engage the system slowly one more time.
If you do get through these errors after engaging the smart system, then be sure to be a bit more mindful about the unit maintenance. From there, it is not that hard to keep your lock in good condition.
- Application Errors
Application errors with the unit are not that serious and can often be fixed by going through some minor troubleshooting methods.
Most of the time, all you’ll have to do is to get through the application errors by updating the app.
However, some updates bring more errors to the unit. So, if you’re not too sure about the update, be sure to roll back to the previous version.
From there, it is not that hard to secure a consistent response from the device.
It all comes down to how you’re planning on maneuvering through this situation, resetting the app, cleaning up background activity, and fixing the connectivity status will do the job.
Similarly, you need to make sure that you’re not using any smart application that might cause you errors in the long run.
So, even if you’re relying on services like NORD, it is a good idea to reset the system and then only engage the smart app.
Auto Unlock features are great when you’re using this keypad, however, there isn’t much that can be said about the reliability of these features.
Many owners have pointed out that these features will only work only 50 percent of the time.
These issues are mostly related to the installation of the unit. If you’re installing the unit yourself, then there is a good reason you’re running into installation issues as well.
It all comes down to how you’re planning on getting through these features.
Almost 90 percent of the time, you will be able to avoid all of these errors by getting the keypad professionally installed.
All you have to do is to spare a few bucks to pay a local expert. From there, it is not that hard to isolate the errors with the smart system.
This comprehensive list of Common August Smart Keypad Problems Troubleshooting methods should help you keep the lock in good shape.
All you have to do is to focus more on the installation of the unit and mount it correctly.
From there, it just takes a bit of maintenance and adjustment on your end.
There are no extensive methods involved here, and you can easily fix these issues by going through the fixes mentioned here. It all comes down to the final condition of the keypad.
As long as you’re sure that the keypad is not damaged, the setup should be pretty easy. There won’t be any extensive routines, and fixing the unit will come easy to you.
So, if you’re still not sure about the hardware, we suggest that you reach out to the dealer.
He will help you get a new unit as you forward a warranty claim for the new unit.
From there, it is not that hard to get a replacement, and you will have the new system within the same week. So, be sure to reach out when the hardware is in poor shape.