Alexa is an AI designed to act as a virtual voice assistant. It is particularly handy in smart home applications, as Alexa can be used to have voice control over each of the devices. What’s more, is that most smart hubs support Alexa. This means that you can enjoy the features of all your smart hub using voice commands, all thanks to Alexa.
Another great feature of Alexa is the ability to be able to connect with multiple apps. An Alexa app can be installed on your phone, from where you control all the routines, devices, and apps connected to Alexa.
One common use of Alexa is to connect it with your favorite music streaming service. This allows you to have control over your library through voice. You can control the music that is played by the app through voice commands.
Unfortunately, many users have seemingly faced an error when trying to connect Alexa with a 3rd party app. Whenever they try to connect Alexa with a music streaming service, such as Spotify, they run into an error stating “App Support Unavailable”.
This error may occur due to different reasons. Today, we will be discussing some of the reasons and how you can easily fix them. So, without wasting any time, let’s get started!
App Support Unavailable Alexa
- Reset Your App’s Password
Quite a few apps like Spotify may require you to change your password every now and then. If you haven’t done so, it may disrupt the app’s functioning with Alexa. This is why we recommend you to unregister all of the devices connected to Alexa. We also suggest resetting your Echo device, just in case.
Similarly, unlink the app you are trying to connect with Alexa. Finally, reset your app’s password. Once you have successfully done so, simply link the app with Alexa again.
- Your Android Device May Be Too Old
An older OS installed on your phone may be limiting the features of Alexa. Due to this, Alexa might get unable to work with other apps. If that is so, the first thing you need to do is to visit Amazon Alexa’s website.
Login to your account and check all of the devices connected to Amazon Echo. Check if all of your apps are synced with Alexa. If they are, you are most definitely in due for a software update. If your phone does not feature the latest OS, you may want to get a new phone.
The Bottom Line
These are the 2 ways on how you can fix “App Support Unavailable” on Alexa. Make sure you follow all the steps that we have mentioned above.
If there’s anything you didn’t understand in the article, please make sure to leave down a comment. We will try our best to get back to you as soon as possible.