It is no doubt Alexa has made home automation much easier. The problem is that sometimes, even Alexa seems like a piece of work. For instance, having to say “Alexa” every single time you need to execute something might get annoying.
In this case, there’s a mode in Alexa called Follow Up mode that lets Alexa listen to multiple requests before going back to sleep. Let’s say you were to ask Alexa to play music. After doing so, Alexa will remain lit for 5 more seconds, so that if you have any other request, you can easily make it.
Alexa Follow Up Mode Not Working
Alexa’s Follow Up mode is especially useful when you have multiple requests and don’t want to use the wake word every single time you make them. Unfortunately, a few users are complaining that Follow-Up mode isn’t working in their Echo devices.
This can happen due to a number of reasons. Today, we will be using this article to help you solve this problem. We will be listing a few ways you can try to fix this issue. So, without wasting any more time, let’s get started!
- Try Restarting Everything
The first thing you should do is to restart every single device associated with Alexa. That means you will have to restart Echo and your phone. Also, make sure that after you turn Echo off, and restart your phone, log out of the account. Enter your credentials again and log in.
While you are at it, we suggest you reset the Echo device and set up Follow Up mode again. Once you have everything in place, now try to use the Follow Up mode on Alexa. There shouldn’t be an issue now. If there is, move on to the next step.
- Disconnect Alexa From Bluetooth Speaker
Most of the users facing this issue have stated that the reason why they were facing this issue was that Alexa was connected to a Bluetooth speaker. Although it does not make much sense, after disconnecting from the Bluetooth, Follow Up mode started working again.
In your case, we recommend you disconnect from every device connected to Alexa. Once they are disconnected, try using the Follow Up mode. Particularly with a Bluetooth speaker, Alexa’s Follow Up mode is known to have all kinds of issues.
The Bottom Line
These are the 2 ways on how you can fix Alexa’s follow up mode not working. If none of the above-mentioned ways seem to work for you, then the only thing you can do is to contact Amazon’s customer support. The support team will reach out to you and help you resolve this issue. Be sure to mention everything that you have already tried, which should help them get to the root of the problem.