3 Ways To Fix Schlage Sense App Not Finding Lock

schlage sense app not finding lock
schlage sense app not finding lock

Schalge is known for providing users with a selection of smart locks. These smart locks have all kinds of features pre-installed on them. These features allow you to enjoy enhanced secure features in your smart home.

An app is installed on your phone that helps you keep an eye on each and every lock in your smart home. Some smart locks also allow you to be able to disengage the lock remotely, without even needing a key. This means that you can also open locks in your smart home while not even being inside your house.

How To Fix Schlage Sense App Not Finding Lock?

Unfortunately, we have seen multiple users complaining about their Schlage Sense app not finding their lock. On further inspection, we have find out that the app doesn’t even detect the locks.

In either case, you will need to follow some troubleshooting steps in order to be able to resolve the issue. Luckily, we will be mentioning a number of them using this article. So, if you have been facing this issue and have no idea on what to do at all, we suggest you follow these steps mentioned below:

  1. Disconnect and Reconnect Your Lock’s Batteries

This has worked more than it really should. Quite a few users have successfully managed to fix all kinds of Schlage lock issues by simply reconnecting their batteries. First, make sure your phone’s Bluetooth is turned on.

After you have reconnected the batteries in your device, try to reconnect the lock with the app again.

  1. Factory Reset Your Lock

Factory resetting your Schlage lock should help you restore your lock’s settings to the original working state. This is why we highly suggest you try and reset the locks. In order to do so, you will need to disconnect your lock’s batteries first.

Likewise, press and hold the Schlage button on the lock. Try reconnecting the batteries while you are still holding the button. There should be a green light on the lock that is basically an indicator to tell you that you have successfully reset the lock.

  1. Contact Support Team

If none of the above mentioned steps seem to work for you then you can try contacting the support team. Just make sure that you do mention everything that you have already tried in order to resolve the issue.

This should also help the support team narrow down the list of possible reasons on why you are facing this issue. They will then suggest you a list of troubleshooting steps. Following them should help you eliminate the issue.

The Bottom Line

You will find a list of 3 ways on how you can fix Schlage Sense app not finding lock in this article. Each way should help you successfully troubleshoot and ultimately resolve the error for good.

1 thought on “3 Ways To Fix Schlage Sense App Not Finding Lock”

  1. I have the Schlage app on my phone for a home I manage. I have deleted and re added the app several times. I will not allow me to delete codes or add new codes.



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