Even though the installation procedure is quite easy for battery-powered doorbells, but you will still have to keep charging your batteries after specified periods. With hard-wired doorbells, you don’t have to experience any downtime unless there has been a power outage.
The installation procedure might not be that direct but if you rarely experience power cuts, then a hard-wired Ring doorbell might be a better option. Many features like live streaming can be accessed through the Ring mobile application.
However, some users complained about running into streaming errors every time they try to access the live cam. If your Ring Doorbell is also having similar problems then these methods can help.
How to Fix Ring Streaming Error?
- Server Maintenance
Usually, the stream error occurs for a brief period and users can connect with the live cam again after waiting for a few hours. So, if you’re running into the streaming error then we suggest that you wait for a couple of hours and then try accessing the live cam again on your mobile application.
If you don’t wish to wait then use an internet browser to access the down detector page from Ring products. There will be information regarding issues with the servers and how much you should wait to get the Ring doorbell working again. Ideally, you won’t have to wait more than an hour to get everything in order.
But if you’re still running into streaming errors then you’ll be sure that there is a problem with your device or your connection. In some cases, your application can also cause you to run into streaming issues.
But before you move onward with other solutions, we suggest that you reach out to Ring support to confirm that their servers are working properly. You need to also recheck the status of your subscription. If there are no issues on their side then you can try following the troubleshooting steps mentioned below.
- Change Connection
After making sure that the servers are online, you should check your connection first to see if everything is working properly. Start by checking the signal strength to verify that the RSSI is optimal for your doorbell. Ideally, the RSSI should be around -50ish for the proper functioning of your doorbell. If the RSSI is less than the recommended amount then you need to switch to a different network and try connecting with the live cam again.
Usually, the users with phones connected to cellular data complain about streaming errors. So, if you’re also on cellular data then switching to Wi-Fi might be the right move for you.
Even if the signal strength is optimal, switching to Wi-Fi can sort out the streaming error for your Ring application. Make sure to also check the Wi-Fi network being used by your Ring doorbell. In some situations, power cycling the router to refresh the network connection can help with the streaming issues. Using another mobile device will also help in isolating the problem and you can find out why your Ring doorbell is giving you streaming errors. However, if you have double-checked that the network is working properly, then we believe that the issue is with your Ring application.
- Clear Application Cache
If you’re still getting the streaming error after changing the network connection, then you should clear the application cache and try accessing the live cam again. Before clearing the application cache, you should check the play store or the app store to see if there are any pending updates for your Ring application.
If there are then immediately install them on your mobile phone and try streaming live video. If the application is already up to date, then you need to access the application settings from your phone and clear the application cache.
Then you can launch the application again and hopefully, your issue will be fixed. But if that doesn’t work and your app won’t let you access the live cam, then as a last resort you can reinstall the app on your phone. Hopefully, that will help you get rid of the streaming error and you will be able to watch the live cam. In most cases, the main cause for this issue was a weak network connection and users were able to fix the problem by switching networks.