Having a steady connection is one of the most crucial things that you need to focus on if you’re struggling to manage a smart system in your house. It is a good idea to invest in a strong router that covers every corner of your home.
Options like ASUS can prove to be pretty effective, as you will get amazing value from these devices. However, the price point can be a bit high when you’re sticking with these routers. So, you might have to increase the budget by a small margin.
Otherwise, the consistency of performance will deplete by a substantial margin, and you’ll struggle to keep the smart system functioning. So, always upgrade your network if it is not covering your house completely.
With that said, there have been a few questions about Eight Sleep not connecting to Wi-Fi. If you’re also struggling to connect the system with the Wi-Fi, then the following methods might help.
Fixing Eight Sleep Not Connecting to Wi-Fi
- Check Router
Most of the time, this issue with the Eight Sleep not connecting to Wi-Fi can be traced back to problems with the strength of the connection and the router.
So, you need to isolate the issue by going through a few basic troubleshooting steps to ensure that the router is working perfectly.
There have been many reports of users fixing this issue by power cycling their router and then connecting it again with the Eight Sleep. So, you should follow a similar approach if the unit won’t connect to Wi-Fi.
If there are no major issues with the Eight Sleep unit, then power cycling the router should be enough to get ahead of this problem.
However, there have been a few cases where users had to reset their router and move it close to Eight Sleep to get everything working again.
So, You should try to follow a similar approach if the Eight Sleep won’t connect to Wi-Fi.
Ideally, the problem will be fixed once you reset the Wi-Fi router. You can further verify the strength of the network on your mobile phone by performing a simple speed test. That way, you will get a better perspective on the issue.
- Check Configurations
If you’re sure that the strength of your network is optimal and the Eight Sleep is within the range of the router, then there is a good chance that you’re dealing with configuration issues.
Even though this unit supports both 5GHz and 2.4GHz, some customers report better results with the 2.4GHz network. So, you should try to switch the bandwidth on your Wi-Fi network as well if you are dealing with similar issues.
Even if you’re dealing with a dual-band router, removing the 5.0 GHz band or changing the credentials specifically for the 5.0 GHz band will do you good. It all comes down to how you’re planning on maneuvering through the situation.
So, be sure to get rid of the 5.0 GHz band or change its ID. That way, it will be much easier for the router to connect with the smart system, and you won’t have to deal with more errors down the road.
So, be sure to keep that in mind when you can’t seem to get through issues with the smart system.
If the issue persists, then a quick reset to your Eight Sleep system can also help with the issue. This should help you fix any software-related issues with the unit, and you’ll have a better chance of fixing the pod.
The issues with the Eight Sleep not connecting to the Wi-Fi are quite common and can be fixed easily by fixing the router configurations and resetting the pod.
However, if your device is defective, then the only thing you can do is reach out to the dealer regarding this problem. Forward a warranty claim immediately and then wait for a response from your dealer.
- Try Limiting The Interferences
Interferences from other devices will also lead to the same situation where you won’t get any response from the router.
So, if you have a cluster of smart units installed in your house and can’t seem to get through the setup, be sure to remove the extra devices.
These will include all the wireless accessories, smart gadgets, and Bluetooth speakers. Temporarily turning off these devices will create a more favorable connection environment for the unit.
You won’t have to bother with the same errors, and the system might just connect.
From there, you can find a router extension or move the devices onto a different router entirely to avoid issues in the future.
There should never be a ton of wireless units in the same room, and you will only be creating more problems for yourself down the road.
So, to avoid these problems, the best bet would be to fix the environment by removing all of the devices that are not in your use.
It might seem like a bad idea at first, but decluttering the room will also give you a bit of peace. From there, you can develop a more robust smart system.
Hopefully, that will be it, as you’re trying to deal with minor connectivity errors.
- Contact Support
If you’re still unable to fix the unit after resetting the device, then the only thing you can do is call customer support for help.
You’re likely dealing with a defective unit that won’t connect to the network even when there is nothing wrong with the signal strength.
So, make sure to involve the experts if you’re sitting on a valid warranty for your unit. That way, you won’t have to concern yourself with purchasing a replacement pod for your smart system.
Ideally, the dealer should give you a free replacement if your claim is valid. So, instead of trying to open up the unit yourself, it is always best to seek information from the experts.
Otherwise, you’ll be wasting hours in the troubleshooting process, and there is a chance you might void the warranty.
All in all, these are a few things that you need to keep in mind if the Eight Sleep system is not connected to Wi-Fi.
Most often than not, you will be dealing with a defective unit that has to be replaced by the dealer. So, make sure to involve the experts and explain your issue to them.
That way, you will be able to save a lot of money and likely land upon a unit that works perfectly in your home.
Wrapping Up
Struggling with the Wi-Fi errors when trying to set up the Eight Sleep Unit? Going with the troubleshooting guide mentioned here will help you through the tissue.
So, be sure to keep that in mind and try out the solutions mentioned here.
Most of the time, the fix will be as simple as power cycling the devices involved.
However, if you can’t seem to get through the issue even after testing out all of these methods, then you’re dealing with a defective unit. That is not too rare when you’re dealing with Eight Sleep devices.
Luckily, there is still a glimmer of hope as you can reach out to the dealer to help you with a fresh piece.
He will take a look at the unit and then provide you with fresh replacements. Most of the time, it will barely take two days to verify the issue. From there, you can set up the new unit.
However, if you’re having trouble with the dealer, then there is no shame in asking the customer care team.
The customer care department is pretty great when you’re engaged with Eight Sleep systems, and you’ll surely get a response within a few hours. So, be sure to call or send them an email.
Hopefully, you won’t have to go through much hassle from this point onwards!