Ecobee is a Canadian, smart thermostat company, known for making smart lightbulb switches, cameras, temperature sensors, and of course the smart thermostat. It is an amazing smart device you can have. However, many users are complaining about the Ecobee calibrating heat cool disabled. This is a very common problem and can be fixed by some work. Here, calibrating means that your device is checking and measuring the temperature of your house so that it can maintain the room temperature. If you are also facing such a problem, then feel free to read our article as we are going to help you find the solution to your problem and help fix it. So, let’s get started!
Fixing Ecobee Calibrating Heat Cool Disabled:
- After Installation
Usually, when Ecobee is installed for the first time, it shows the calibrating message. This is because the device is measuring your house’s temperature. It might take about 15 to 25 minutes depending on the area provided to the device. In such cases, all you can do is wait patiently for the device to complete its calibration. After calibration, you can use your air conditioner or heater as required.
However, if the device is taking longer than 25 minutes, there is something wrong with it. It is recommended to unplug the device and check all the wiring. Make sure that the wires are connected to the required terminals. If you find any wrong connection among the wires, call the electrician for help. You can also contact Ecobee customer service for further help.
If the wiring is all correct, then a simple disconnection and then reconnection of the device can also fix the problem. Also, restart the router of your Internet. This may also help in calibration.
- HVAC Issues.
In case, the power supply of the device is being cut off in the process of calibration, then the device will take longer than usual to maintain the temperature. This problem can be solved by simply changing the filter or cleaning the drain pan of your air conditioner.
If the problem is caused by a dirty filter, then you can clean the filter by taking out the clogging hole of the filter. Cleaning the filter from any dirt or debris present in the clogging hole. You can use a vacuum cleaner or a soft brush for this purpose. Once the clogging hole is clean, install it back into its position and screw it tightly. In case your filter has been damaged due to some reason, then we suggest you simply change the filter with a new one. However, in both cases, after the filter has been put back into its position, reboot the device and wait a few minutes for the calibration to complete.
On the other hand, if the problem is due to a dirty drain pan of the air conditioner, it will surely affect the calibration process making it take longer than usual. The drain pan is different for every A/C type. Therefore, it is recommended to clean the drain pan of your air conditioners according to the manual provided along with it. also, make sure to clean all the drain pans. Once, the drain pan has been cleaned from all the dirt and debris, reboot the device and wait a few minutes so that it could complete its calibration process.
If the problem is due to wiring, then there is not much that you can do by yourself. It is highly recommended to call for a technician instead of doing the work on your own. The technician will help you fix the problem in no time.
- Water Buildup
If some water has been built up in the air conditioner, it will hinder the overall performance of your device and cause the Ecobee thermostat to calibrate for a longer period of time.
In such cases, cleaning the drains of your air conditioner will help solve the problem. We have discussed how to clean the drains of your A/C already. On the other hand, it can also be simply solved by unplugging the air conditioner for some hours to make sure all the frozen water has been melted. Once, the water is melted, connect the air conditioner to the power supply to make sure everything is alright. Also, check the drainage system of your air conditioner. Make sure that the drainage pipe is not bent or water will not come out of the A/C efficiently causing it to build up.
- Outdated Ecobee
Ecobee requires to be updated or else it will cause problems for you. Outdated firmware could cause the calibration process to take longer than usual. Make sure that the Ecobee thermostat is up to date through the app on your phone. You can also check the updates directly on the device. also, make sure that the device is connected to the Wi-Fi so that updates can happen automatically. Also, if the internet is not stable, it will cause the device to take longer than usual to complete the calibration process.
- Factory Reset Your Thermostat
In case, none of the above-mentioned solutions worked, then the last thing you can do is the factory to reset your Ecobee thermostat. Here is how to do it:
- Go to the menu of the Ecobee.
- Go to settings.
- Click on the reset option.
- Click on reset all settings.
- Choose an overall reset option.
- Wait for the thermostat to complete the finish.
the calibration option will not pop up after the factory reset. If it does, then reset the device again.
The Bottom Line
To conclude, it is a normal procedure for the thermostat to show a calibration message. However, the process of calibration does not take longer than 25 minutes. In case, it is taking longer than 20 to 25 minutes, then there is surely something wrong with the thermostat. We have provided you with all the possible solutions to solve the problem. We hope that you find our article helpful.