While you can work with a premium membership for the Nix Photo Frame, there is no need to spend your money to enjoy all the basic features brought forward by this digital frame. So, if you’re not in need of extra storage or printing options, just buy the base product, and that will be enough to get the desired performance. The 10 GB of free storage is more than enough for the majority of owners.
Aside from a few basic issues, there have been no major complaints about this device. All of these basic Nix Photo frame problems are pretty easy to fix. The list of common issues with this digital frame should give you a complete perspective on whether or not you should purchase this device.
Nix Photo Frame Problems
- Nix Frame Not Loading
One of the more common issues that you will have to deal with is the Nix Photo Frame getting stuck on the loading screen. This issue can be pretty annoying when you’re trying to access the photo gallery. The good thing is that you won’t have to try any complex troubleshooting steps to fix this issue.
All you need to do is power cycle the frame once and then access the gallery again. If that doesn’t fix the issue, then you’re likely on an outdated software version, and your best bet is to upgrade to the latest version.
- Power Issues
Sometimes owners also run into issues with the frame not turning even though they have followed the installation steps correctly. Most of the time, this issue with the Nix Frame can be traced back to power issues with either the adapter or the source. So, you’ll need to do a bit of testing to isolate the problem.
First, check the output from the source with the help of a multimeter, you can also try your luck with a separate outlet that has been working perfectly for other devices. If there are no issues with the source, then check the adapter and cable for possible damages.
- Router Connection Issues
Connection issues are next on the list of potential problems with the Nix Photo Frame. Every smart homeowner knows that these devices are bound to run into connectivity issues at some point in time. Luckily, troubleshooting these issues is not that difficult, and you just need a few minutes.
The most common fix to this issue is making sure that the channel bandwidth is restricted to 2.4GHz. However, if that doesn’t work, then power cycle the router and bring it closer to the main unit to improve the signal strength.
- Screen Flickering
Screen flickering is another annoying problem that owners have complained about from time to time. This issue with the screen flicker is mostly related to the compatibility of the memory device connected with the unit. So, you need to remove the SD card that is connected with the frame and then test out the performance again.
Ideally, the issue should be fixed at this point, and you will have to purchase a better SD card for your device. However, if the issue is not fixed at this stage, then you need to call customer support and have them help you isolate hardware problems.
- Distorted Images
The issue with the distorted images can either be with the corrupted data or possible problems with the screen. So, you need to cycle through a lot of photos and try a different USB to narrow down on the main problem. If the issue is with the images, then you need to fix the USB drive, and that will be it.
However, if the screen is damaged and you’re getting the same distortion on the main screen, then your frame has possible hardware issues. Claim the warranty to secure a new unit if your purchase was recent.
- Missing Colors
Missing colors or discoloration on the Nix photo frame usually points toward brightness issues. So, you will most likely be dealing with faulty configurations if you’re stuck in this problem. The best thing you can do here is to bump up the brightness configurations but if that doesn’t work, then resetting the device to factory settings is the only option left. Hopefully, everything will be fixed once your device resets