The Echo dot is one of the most compact smart home hubs that you can get out there in the market. It is essentially the size of the small paperweight, and having the right aesthetics and a great seamless design, you will simply love having the Echo dot around.
It is just the perfect thing for you to have if you don’t want your desk or side table to look bulky, and you have the right edge of an Amazon Alexa-enabled device with all the cool features that you love.
However, if you are having an issue with 5Ghz Wi-Fi connectivity on your Echo dot device, here is what you need to do.
Echo Dot 5GHZ Wi-Fi
Compatibility
Echo dot devices are fully compatible with 5Ghz Wi-Fi, unlike any other smart home hubs that you can get.
The thing to keep in mind here is that the Echo dot is among the very few options that you can have to be compatible with 5Ghz Wi-Fi, so there is no problem with that part you just need to figure out the right optimization and settings to make it work perfectly for you.
Configuration
Now, Echo dot devices are compatible with dual-band Wi-Fi connectivity that use 802.11a/b/g/n standard. Anything else, such as Ad-hoc or peer-to-peer connections, is not supported on Echo dot devices.
Make sure that your router settings are configured properly if you are willing to connect echo dot devices over the 5Ghz Wi-Fi, and you will be able to make it work without any issues at all.
There is not much that you can do about it as this is a standard by Amazon on device compatibility.
Essential Problems With 5Ghz Wi-Fi
Now, there are some other issues with 5Ghz Wi-Fi that might cause you to have some issues with connecting your Echo dot device over the network, and here is how you can fix them.
- Mind The Distance Or Installing Multiple Routers
We all know that 5Ghz Wi-Fi is simply impeccable with the data transfer speeds, but it lacks the coverage area.
So, if you have a distance of a room or two between your router that is broadcasting 5Ghz Wi-Fi and the echo dot device, you will have to face certain issues with that.
The only way for you to fix this issue is either reduce the distance between the router and your echo dot device by placing the device near the router.
If that is not possible for you, you will have to consider installing multiple routers and bridging them or extenders through the house to have the perfect connectivity for all your Amazon Echo devices.
- Get Rid Of Inactivity Time
Well, the Echo dot is connected over the internet all the time, but they only consume a minimum bandwidth that can be neglected over the 5Ghz Wi-Fi network.
So you will need to configure the Wi-Fi settings and make sure that it is not disconnecting devices that are not using any bandwidth to ensure that you have a smooth and seamless experience over the network.
- Limit Interferences From Other Accessories
The interferences from other devices will also lead to the same errors sometimes when you aren’t able to access any smart feature on your Echo unit.
If you’re using too many wireless devices in the same room and the router is connected to a cluster of accessories, then you need to turn them off.
This will not only give you a better idea of the situation, but you’ll also improve the signal strength of the device.
Similarly, you need to make sure that there are no thick walls between the router and the smart unit. From there, it is not that hard to adjust this issue accordingly.
It all comes down to making it easier for the device to secure a connection with the router when you’re sticking to the 5.0 GHz network, the speed is great, but the range is limited.
So, you won’t be able to get anywhere with the connection if the device is isolated with thick walls.
Lastly, if the situation does get better after removing the wireless accessories, then you need to add an extension for these accessories. There are no direct methods that you can use to rely on these accessories in the long run.
So, all you need to do is to fix the situation with the interferences from other devices and then check the response one more time. You won’t have to worry as much about these minor errors again.Â
- A Quick Reset Might Be In Order
Sometimes, all it takes is a quick reset when you can’t seem to fix the issues with the unit.
It might seem like an extensive step, but you’re not left with many options at this point. So, all you have to do is to go through the reset routine.
Some owners also pointed out that they were able to fix the situation by refreshing the router connection.
So, as a last shot at fixing the unit, you need to remove the power from the Echo unit as well as the router and then power them up again after 20 minutes or so.Â
If you’re lucky, it won’t be that difficult to secure a decent connection to the router.
However, if the issue persists, then you have no option but to go through the reset routine. It will take you a few moments, and you can go through the setup again. From there, check the response from the router.
It all comes down to how you’re planning on maneuvering through the issues. So, be sure to go through the reset and then check the response from the unit one more time.
- Try Changing The Router
It is also possible that the issue is more related to the router and not your device.
So, there is no harm in changing up the router and then trying the connection with a different unit. You won’t be able to get anywhere with the system when the router configurations are not optimal.
If the device does work with a new router, then you need to reset your current router.
It will remove all of the configurations from the setup, but you’re not left with many options here. So, be sure to reset the router and then try it again with the Echo unit.
Most often than not, the issue will be fixed right here. However, if you’re not too sure about the situation even after changing the router, then your device is defective. So, the only option you have left is to reach out to the professionals.
- Get Help From Amazon Support
Amazon support is one of the best on the market when it comes to dealing with defective units.
While it is not that common for owners to run into issues with these devices, the delivery can be harsh on the smart units. However, know that you’re not liable for any of these issues.
If you keep running into these errors with the system, all you have to do is to send a support ticket to the Amazon team.
From there, they will inquire more about the situation, and you can guide them through the intricate details of the issue.
Once the main cause has been identified, these experts will try their best to help you through the error. However, if they can’t help, then you can expect a new unit within the same week by forwarding a warranty claim.
It all comes down to how you’re planning on maneuvering through the situation. So, be sure to keep that in mind and get a fresh piece from the officials. They will be more than happy to help you through these complications.
Wrapping Up
These were some of the more common pointers that you need to keep in mind about the Echo Dot 5 GHz Wi-Fi connection.
Most of the time, your experience will be optimal with this unit. However, if you can’t seem to isolate the issue with the system, then the device might be defective.
In that case, you can try to work with the officials from Amazon support through the issue.
They will guide you better on how to address these errors. However, if you’re still stuck in the same error after getting help from the Amazon experts, then you can demand a new piece.
Hopefully, you won’t have to go through much hassle while trying to secure a new unit.Â