Why Is Deebot Brush Not Spinning? (6 Ways To Solve)

deebot brush not spinning
deebot brush not spinning

Deebot might be a great cleaning robot, but you need to consistently match the maintenance requirements of the robot to get the desired performance.

Ignoring the maintenance for even a month will create issues with the brush and the cleaning efficiency of the robot.

If you browse the community forums for a few seconds, it is not that hard to find customers complaining about the Deebot brush not spinning.

So, it is safe to say that you might also run into some snags along the way when using this unit.

The only thing that you can do to limit these issues is to take proper care of the unit.

Why Is Deebot Brush Not Spinning?

You have to check up on the power supply as well as the hardware side of things to make sure that there is nothing clogging up the unit.

From there, it is not that hard to limit and isolate the issues with your unit. Usually, this issue with the Deebot brush not spinning is related to the dust build-up and debris behind the main brush.

So, you won’t have to go through any extensive methods to get the Deebot working again. If you’re stuck in a similar situation, then the following fixes will help you through the issue.

Charge Deebot

Charging the Deebot is one of the easier fixes that you can use to get the desired performance from the unit. The brushes on the Deebot will stop spinning properly once the battery level gets too low.

deebot charging

So, if the main brush is spinning slowly and only the side brushes have stopped spinning, just charge up the Deebot and then check the performance from the cleaning unit.

Ideally, the problem will be fixed at this point, and you won’t have to clean up the robot.

On the other hand, if the unit won’t respond when the charging is complete, then the problem is almost always linked to the maintenance side of things.

You will have to clean up the robot to address minor programming bugs in the system and there are no quick fixes around it.

So, be sure to keep that in mind and follow through with the next step here.

  1. Free Up Main Brush

cleaning

The most common reason why your Deebot brush might stop spinning is fur and hair getting stuck behind the brush. So, you need to use the cleaning tool to free up the main brush from all of this fur.

Otherwise, you won’t get anywhere with the cleaning performance of the Deebot, and the main brush will not spin even if the cleaning robot is fully charged.

Lightly cleaning the main brush and removing the lodged debris should be enough to get the Deebot working again.

  1. Disassemble Deebot

Sometimes, users ignore the maintenance of the Deebot for several weeks, and the fur gets lodged behind the main brush.

deebot disassembly

Lightly cleaning the main brush is not enough to fix the issue in this situation, and you will need to completely disassemble the main brush segment and remove the debris lodged behind the main brush.

Here, you can rely on options like compressed air to blast away the debris or rely on a brush to clean up the unit.

These are the best tools at hand that will not only clean up the system but you will also be able to get a robust response out of the machine.

Some owners also pointed out that they had to use scissors to cut away chunks of hair from the brush.

how to fix

So, if you’re in the same boat, that might be your only option when it comes to fixing these minor complications. Hopefully, all errors will be addressed as soon as you have cleaned up the unit.

It will be a bit complicated, but if the Deebot has not been cleaned for a while, this is the only fix for you. Make sure to inquire about the warranty policy before opening up the Deebot yourself.

  1. Check Electrical Connections

The condition of the electrical connections in your Deebot has a huge role to play in the performance of the main brush.

While it is pretty rare for the electrical connections to get corroded, the possibility still exists that your main brush is not spinning because of defective connection points.

hardware

This can be caused by a variety of reasons from water damage to hardware issues, and you need to go about fixing them accordingly.

The best thing to do here is to check up on the battery connections first and then proceed to isolate the issue with other points connecting to the motor.

All that you’re trying to do here is to clean up the contact points to make the connection easier for your smart unit.

Hopefully, you will not have to deal with more hassle down the road, and the Deebot will start working right here.

multimeter device

So, you should either take Deebot to a repair center or use a multimeter to narrow down the defective connections. Other than that, you can always forward a warranty claim to get the issue fixed.

  1. Check The Battery

While the issue is mostly related to the brush being clogged up with debris, you can isolate these issues by checking on the battery status.

You need to make sure that the battery is working perfectly and that there are no issues with the power supply.

Over the years, the battery can get weak, and you need to go about fixing the situation accordingly.

battery

There are no quick fixes, and you will have to spend the time and the money to get a replacement.

From there, you can install the new battery and then check up on the response one more time.

If everything goes well, it will not be that hard to isolate and fix these issues. It all comes down to how you’re planning on fixing the situation, and managing the battery is not a hard thing to do.

The replacement will not be that heavy on your budget, and you can install it yourself.

All that you need to do is to access the base and then open up the battery cover to get the old battery out.

deebot charging

From there, you can connect the new battery and then leave the Deebot out to charge for a few more hours. 

From there, you can check up on the response from this cleaning robot one more time after engaging the cleaning cycle.

If everything goes well, you will be able to secure a consistent response out of this machine.

  1. Replace Motor

If you’ve had the Deebot for many years, then there is also a chance that the motor on the unit has stopped working properly.

deebot motor

Replacing the motor should be an inexpensive fix, but you will have to rely on a professional to help you with the replacement. 

So, head over to your local repair center and purchase a compatible motor to install on the Deebot.

That should get the Deebot working again, and you won’t have to worry about the main brush not spinning during normal cleaning operations.

  1. Ask ECOVACS

Lastly, you can try your luck with resetting the Deebot to factory settings to eliminate the possibility of any programming-related issues with the cleaning robot.

Customer Support

Ideally, freeing up the main brush and lightly cleaning the Deebot should be enough to remove the spinning issue.

However, if you’re still stuck in the same problem after going through all of these solutions, then calling the experts at ECOVACS is your best bet.

You’re likely dealing with a defective mainboard, and it isn’t much you can do at home to fix the problem.

So, call up the customer support department at ECOVACS and have them help you with the diagnosis of the problem. That way, you won’t have to put in hours trying to fix the issue yourself.

Wrapping Up

conclude

The situation with the Deebot brush not spinning properly can be hard to manage at times. It is not that rare and can be linked to the ignored maintenance of the unit.

So, you will run into similar issues down the road if you’re not that mindful of basic maintenance.

All that you need to do in most situations is to clean up the unit and then free up clogged hair and debris from the unit.

That will be more than enough to help you isolate these issues. However, if the situation is a bit more complicated, you will have to check up on the power connections as well.

Some owners pointed out that they were able to fix these issues by fully charging the unit or changing the power supply.

So, you need to also figure out the situation with the power side of things, and that will make your life much easier. 

Lastly, you should also reach out to the customer support center to ask for their help. They will help you figure out the issue while also listing viable fixes.

You will not have to go at these solutions on your own, and seeking help from an official might just be the right method for you.

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