8 Common Aqara Water Leak Sensor Problems Troubleshooting

common Aqara Water Leak Sensor problems troubleshooting
common Aqara Water Leak Sensor problems troubleshooting

If you own an Aqara Water Leak Sensor and are concerned about the possibility of your home being flooded, you should be able to find some peace of mind in the knowledge that your sensor will sound an alarm and notify you of any form of water leaking that occurs within its range of detection (up to 60m).

On the other hand, just like any other linked equipment, your sensor might, on occasion, have some operational difficulties.

This post will provide a rundown of the five issues that arise most often with the Aqara Water Leak Sensor, as well as solutions to those issues, to ensure that your residence is protected from the risk of flooding at all times.

Common Aqara Water Leak Sensor Problems Troubleshooting

  1. The Aqara Water Leak Sensor Keeps Going Off

People’s primary complaint about the Aqara water leak sensor is that it is constantly giving off alarms. This is by far the most common issue.

There is a possibility that this is a symptom of a true leak, but there is also the possibility that it is not. The following is a list of potential solutions to this problem:

  • Investigate whether or not there is any water collecting in your basement or standing anywhere else on your property. In such case, the sensor can mistakenly believe that it is leaking.
  • This answer will be different for everyone since it is dependent on the location of their property and the sort of earth that is underneath it.
  • For instance, if you live in an area that receives a significant amount of rainfall over the course of the year, you will want to make sure that your basement does not have an excessive amount of humidity since this might result in leaks.
  • Make sure your battery is correctly fitted.
  • Check for broken wires or loose wiring near the power box as these might generate false alarms.
  • Reset your sensor by removing it from its magnetic holder and holding down the ON button for ten seconds until the blue light goes out.
  • Unplug any household appliances that have a cord attached to them and have the potential to alter the water pressure inside your home.
  • Ensure that all of the pipes that run under your home have been properly sealed.
  1. The Aqara Water Leak Sensor Doesn’t Seem To Be Working

The fact that a person’s water leak sensor doesn’t seem to be functioning properly is by far the most typical issue with these devices.

There are a number of potential causes for this, including the fact that the sensor was not correctly attached, that the battery needs to be recharged, or that there is an excessive amount of noise coming from other sources in your house.


You can fix this problem by following these steps:

  • First, try moving your water leak sensor closer to where the water will be coming out and make sure it is not facing any light or air vents.
  • If this does not solve the problem, try moving it further away from the area where the water will be coming out.
  • Second, check to see whether the alarm continues to sound after turning off any fans, ventilation, or lights for one hour.
  • If that is the case, try moving it once again, and if there are any electric lights, turn them off as well.
  • If, after completing these two procedures, the alarm still does not sound, then you should get in touch with customer care so that they may assist you with further troubleshooting.
  1. Can’t Seem to Get the Aqara Water Leak Sensor to Connect to My Network

Do you find that your Aqara water leak sensor is unable to successfully connect to your network? Follow these instructions, and there’s a good chance it will start operating again. There are a few frequent reasons why this is happening.

Check to see whether another device on your network is already using the IP address in question.

no network

If you already have other devices, such as a laptop or an Xbox, connected to your network, such as the one you’re attempting to give an IP address to, check to make sure that the IP addresses of those other devices won’t interfere with the one you’re trying to assign.

When you begin the process of configuring your Aqara water leak sensor, the first thing you should do is attempt to connect it to the same Wi-Fi network as your phone.

Whether you are still unable to connect the two devices, you should check to see if a newer version of the firmware is available for one of them by going into the Settings menu, selecting General, and then selecting Software Update.

Go to Settings > Device Management in order to configure the Aqara water leak sensor. You may also reset either device by pressing and holding the power button until it shuts off, then turning it back on again.

This works for any device. It is now expected that you will be able to go to Settings > Wi-Fi Network and locate your connection displayed under Connected Devices.

  1. The Aqara Water Leak Sensor Keeps Disconnecting From My Network

In the event that it does not identify any motion for a long period of time, the Aqara water leak sensor will immediately detach from your network.

Restarting your hub and then following the on-screen directions on how to repair it is one solution to this issue, which may occur for a variety of reasons but can be remedied by restarting the device first.

If this does not work, you may attempt to reset the device by withdrawing it from the battery, waiting five seconds, and then inserting it back into the socket where it belongs.

In the event that this does not resolve the issue, you should get in touch with customer care.

  1. The Aqara Water Leak Sensor Is Just Turning Green

This almost often indicates that the battery power is becoming low; thus, you should immediately remove the battery and replace it with a new one.

It’s possible that the area surrounding where you’re putting your device has some dust or hair in it, which might create interference. If you want to boost the connection strength, try cleaning this region.

If none of these suggestions has helped you solve your problem, please contact customer support so that they can assist you in finding a solution.

  1. The Aqara Water Leak Sensor Isn’t Detecting Leaks

There are occasions when it might be difficult to determine whether or not you are really detecting leaks. The good news is that there are many things that you may do that have a chance of assisting in the situation.

To begin, consider relocating it away from any windows or lights if it is currently being exposed to direct sunlight.

Second, if it has been turned down for more than twenty-four hours, try turning it back on after giving it ten minutes to warm up first.

faucet leaking

Third, before doing the test, ensure that the item that is producing the water vapor is at least one meter (three feet) away from the sensor. And last, if you want more accurate readings, try using two sensors at the same time.

It should take the sensor around two minutes to record what it has sensed; if you still don’t see anything after this amount of time has elapsed, let us know!

  1. Getting False Alerts From My Aqara Water Leak Sensor

The Aqara water leak sensor sometimes gives erroneous warnings, and it may drive some people completely insane. Try these steps to fix this issue.

  • Ensure that the sensor is not placed in an area that is directly exposed to sunlight or any other source of heat. It’s possible that this will affect the device’s capacity to work normally.
  • It is possible that the batteries need to be replaced; thus, inspect them and replace them if necessary.
  • It is possible that it is situated too closely to other home appliances; to determine whether or not the problem has been resolved, relocate it slightly farther away from the other devices.
  • In the event that none of these solutions work, you will need to purchase a new sensor.
  • You may get in touch with Aqara’s customer service department, and they will tell you how to obtain your replacement sensor and offer further instructions.
  1. Phone Won’t Connect To The Water Leak Sensor

There have been reports of some consumers experiencing difficulties while attempting to link their smartphone to the water leak sensor.

  • In order to resolve this problem, you will need to carry out these three rather straightforward steps: First, remove prior device connections on your phone.
  • Second, before making another attempt, check to see that both Bluetooth and Wi-Fi are enabled on your mobile device.
  • Third, check to see if your mobile device can access cellular data.
  • And as a last step, you will need to reset the water leak sensor by first disconnecting it from its power source and then re-plugging it in.

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