6 Brizo Smart Touch Faucet Problems Troubleshooting

brizo smart touch faucet problem
brizo smart touch faucet problem

The Brizo smart touch faucet brings a ton of utility features that you can benefit from in your day-to-day chores.

While it might not be a crucial set of utility in your home, customers seem to be quite delighted with its value proposition.

So, if you’re thinking of upgrading your existing smart home setup with more integration options, Brizo Smart Touch Faucet will serve you pretty nicely.

It all comes down to how much you’re willing to spend on the unit.

If you’re not dealing with any budget problems and need a bit of an upgrade to the faucet, then go with the Brizo faucet.

Brizo Smart Touch Faucet Problems:

You will have to hire an expert for the installation to avoid issues with the system. So, be sure to hire an expert if you wish to avoid some of the major pitfalls here.

However, if you’re installing this faucet yourself, then there are a few potential problems that you can run into while using Brizo Smart Touch Faucet.

So, let’s cover some of these common problems with the smart faucet and how you can fix them.

  1. The faucet Won’t Turn On

One of the first complaints that you will see about this unit is that the faucet won’t turn on.

If you’re in the same situation, then the issue might be more related to the power flow and not the hardware.

brizo faucet

So, be sure to isolate the issue to the main power supply when the unit is not responding.

The smart faucet from Brizo requires an optimal flow of energy to get the system working.

However, it is not that rare to see owners complain about the faucet not turning on even after touching the handle multiple times.

Almost ninety percent of the time, you will find that the users complaining about these issues were able to fix the problem by replacing the batteries.

multimeter

So, you should get a multimeter and check the output from all batteries installed in the faucet. Hopefully, you’ll find a defective cell that has to be replaced to get everything working again.

If you’ve been using the faucet for a few months, then there is a good chance that you won’t have to bother with any more fixes after replacing the battery.

However, do check the condition of the connection points when you can’t seem to secure any response from the smart system.

  1. No Water From the Faucet

faucet-water

It can be pretty annoying when the smart faucet is taking input from the owners, but no water is coming from the faucet.

This issue is mainly because of clogged tubing or because you’ve messed up the installation. So, try to check the main valve and make sure the water pressure is appropriate.

Ideally, fixing the water supply from the main valve should be enough to eliminate this problem.

However, if the issue persists, then calling a plumber will be your best bet. Just make sure to check the water pressure before calling an expert, and there is a chance you’ll be able to fix this issue.

valve cartridge

Most of the time, opening up the main valve to the maximum capacity is enough to help owners get through this situation. So, if you’re in the same boat, be sure to adjust the professor from the main valve.

It is a pretty common issue and comes down to mismanagement of the unit. So, keep that in mind and adjust your system accordingly.

If the hardware is in good shape and you’re sure that the power supply is optimal, the issue will be fixed right here.

  1. Solenoid Problems

Issues with the solenoid installed on this unit are also pretty common, and if you’re sure that the batteries are working perfectly, then there is a chance you’re in the same situation.

solenoid problem

So, if the faucet doesn’t work even after changing the batteries, try to isolate the problem to a defective solenoid.

You can use the multimeter for this situation to check the integrity of the solenoid.

If you don’t get any reading for continuity in the solenoid, then the only thing you can do is replace this solenoid. Call customer support to secure a comparable replacement.

There are no creative fixes that you can rely on at this point. If the solenoid is defective, you will have to spend the time and the cash to get a replacement.

new delivery

So, instead of wasting more time trying to adjust the system, just get a new one. 

Hopefully, you won’t have to bother with the same errors when using the new solenoid. Just make sure that the batteries you’re using are compatible with the system.

If the batteries are not compatible, then that can also impact the condition of the solenoid over the long run.

  1. Leaking Issues

Now, this issue with the faucet leaking can be linked more with the plumbing errors, and there is nothing wrong with the smart system.

So, there is nothing to worry about, and all you need to do is check the water line for a loose connection.

There is a good possibility that you’ve not tightened up the connection nut properly, and the water is leaking through the loose point.

faucet leaking

Luckily, quickly tightening up this nut should eliminate this leaking problem with the nut.

However, you should avoid over-tightening the unit. Here, seeking help from a professional is not a bad idea either.

You’re just trying to narrow down the issue to incorrect installation. From there, you can seek pointers from an expert.

He won’t only save you hours of time, but the unit will also respond much better to your input.

So, if you can’t get a constant stream of water and it keeps cleaning, then check the connection one more time. You’ll surely find a fault with the main nut that can be replaced or tightened up.

  1. Inappropriate Tubing Size

The community forums are loaded with reports on inappropriate tubing sizes with the installation equipment.

tubing size

This problem can almost always be linked to improper installation, where owners cut the tubing a little too short.

So, if you’re in a situation where the tubing size is not appropriate, the only thing you can do is call the dealer for replacement.

This time around, make sure to make a small perpendicular cut and not cut too much of the tube.

Otherwise, you will be buying a replacement again to get everything working with the existing system.

Ideally, you need to only focus on following through with the installation instructions quickly.

You won’t be able to get the tubing size right on the first try. For this reason, most owners prefer to rely on professional support to narrow down the errors.

If you’re in the same boat with the system and can’t seem to get the tubing right, just call up a local contractor.

He will bring years of professional experience to your system and will get through the issue in no time.

So, if you just can’t afford to spend hours on hours trying to adjust the system.

Call a local expert, and he will take over the issue from there, and you will be able to enjoy a perfect response from the main device.

  1. Installation Issues

While you can rely on the owner’s manual to get through the installation of the unit, the only real way to maneuver through this issue is by hiring a general contractor.

If you’ve never done any plumbing before, there is a high chance that you will mess up the installation.

So, to avoid this issue, just engage some experts and have them help you through the process.

Hopefully, you won’t have to bother with much, and a minimal installation fee should have everything working perfectly. You can either refer to local contractors or ask the dealer for help.

Wrapping Up

This comprehensive list of the common Brizo touch faucet problems will help you get through the majority of situations with the system.

You can eliminate almost all of these issues by giving a bit more attention to the installation of the system.

If you’re upgrading the whole plumbing system in your house, just call an expert. There is no point in wasting hours upon hours of your time when you’re unsure about the proper routine.

Plumber

So, seek help from a professional that will help you effortlessly install this faucet.

This includes everything from managing the water pressure to adjusting the responsiveness of the unit. So, keep that in mind and secure a consistent response from the unit.

Hopefully, you won’t have to bother with any of the issues mentioned above.

However, if you do run into issues, make sure to engage the official customer care team.

They will be more than happy to guide you through these errors as you try to isolate the situation. So, be sure to contact these experts, and they will take care of the situation. 

5 thoughts on “6 Brizo Smart Touch Faucet Problems Troubleshooting”

  1. Our faucet has a mind of its own. It turned itself on when no one is around. Sometimes it will respond to the touch (turn on or off), sometimes it won’t. When it doesn’t respond to turn off we need to turn it off by the handle. Is there a fix for this?

    Reply
    • We have the exact same problem. Very annoying. If there is any vibration (for example, opening the door to the cabinet under the sink), it seems to activate the solenoid.

      Reply
  2. Trying to change the batteries and the plastic holder will not close properly therefore no connection with the battery.

    Reply

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