2 Ways To Fix Alexa Problem Entering Pairing Mode

Alexa Problem Entering Pairing Mode
Alexa Problem Entering Pairing Mode

Alexa is a virtual voice assistant made by Amazon. It is a great device for responding to all of your queries through voice commands. It is fully compatible with the most popular smart home devices and hubs. This means that you can use Amazon’s Alexa to have full voice control over all of your smart home appliances.

Another great thing about using Amazon’s Alexa is that it is incredibly accessible and easy to use. It gives users plenty of options and a lot more power at what they can do through their voice.

Alexa Problem Entering Pairing Mode

To successfully use a device with Amazon’s Alexa using Bluetooth, it is necessary that you pair the device with the Echo. However, plenty of users have reported a problem where Alexa is not entering into pairing mode.

There are a number of reasons why this might be happening, which brings us to today’s topic. Today, we will be mentioning a few ways on how you can successfully fix this issue and get Alexa to enter pairing mode. So, without wasting time, follow all of the steps mentioned below:

  1. Make Sure the Echo Device Is Up to Date

The first and most common reason why this may be happening is that your Echo device is not up to date. Running an older version may get you in all kinds of issues and troubles. This includes being unable to get Alexa into pairing mode.

This is why we highly suggest you update your Echo device. To do so, simply say “Check for software updates” using your voice. It should automatically look for available updates and download them for you. If the device is up to date, then move on to the next step.

  1. Try Unpairing and Re-pairing

Whenever it comes to Bluetooth devices, unpairing and re-pairing them have fixed all kinds of connectivity issues. This is why we are recommending you to do them here as well.

To unpair your device, open the Alexa app on your phone and tap on settings. Now, click on the Echo device, and select Bluetooth. Finally, clear all paired devices. This should unpair all of the devices.

For re-pairing, the devices, simply say “Pair” near Alexa. Alexa will automatically put Echo in discovery mode. Similarly, head to your Bluetooth settings on your device or app, so that you can pair them with Alexa.


This how you can fix Alexa’s not entering pairing mode problem. The mentioned 2 steps have successfully fixed pairing problems with Alexa for countless users. For you, we hope it is the same case and you have successfully got your Alexa into pairing mode.

If you are still facing a problem, the only thing you can do is to reach their support team. You can use Amazon’s Alexa app to contact the support team and let them know about the issue you are facing.

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