Alexa is a virtual assistant launched by Amazon, the best thing about this assistant is that you don’t have to worry about paying any monthly fees. You can link this virtual assistant with almost all of your smart home devices. This enables you to control your smart devices using voice commands. All you have to worry about is connecting your device to a stable network and it will take care of the rest.
However, it is pretty common for users to run into minor issues now and then. In this article, we will go over some methods to fix Alexa if it is not playing Spotify.
How to Fix Alexa Not Playing Spotify?
- Power Cycle
If your Alexa was working properly till now and the issue has just recently presented itself then the first thing you should do is power cycle your Echo device. All you have to do is unplug the echo from the power source and wait for around 30 seconds before you plug it back in.
Make sure to also reboot your phone which has the Alexa app on it. Once both devices are booted up you can try playing music on Spotify to check if your issue is fixed.
- Check Login Status
One of the most common reasons why users run into this issue is that they log out of their Spotify account at some point. This is why Alexa is no longer able to play Spotify. If you are sure that you’ve not logged out of your account then we recommend that you unlink the account from Alexa and then link it again.
To do this, you need to go into Alexa settings > Preferences and then choose Spotify from the Music and Podcast option. Don’t try to add another device, all you have to do is link the account through Alexa music settings.
- Set Default Music Service
Another possible fix that worked out for most users was settings Spotify as the default music service. Go into your Alexa app and navigate to Music and Podcast settings and from there you can easily set Spotify as the default music service. This will ensure that Alexa always uses Spotify to play music for you.
- Forget Echo
Whenever you link your Alexa with Spotify account it will start showing up in the connected devices on your Spotify app. If you’re having issues in getting Spotify to work with your Amazon Alexa then you can try removing the Echo device from your Spotify account.
To do this, open up your Spotify app and log in to your account. After that go into settings and remove echo from the connected devices. Once that is done, close the app and reboot your mobile device. After your phone boots back up, launch Spotify and link your echo with the Spotify account again. This will probably sort out your problem.
- Clear App Data
Clearing app data takes care of any minor bugs that might be affecting your system. So, if you’re having issues with your Alexa and Spotify apps then clearing the app data might fix the problem for you too.
To clear app data you have to swipe down and click the settings icon on your mobile phone. From there go to app settings and find the Spotify app. Click on it and navigate to storage options. After that, you should first try clearing the app cache and then launch the app again to see if your issue is fixed. If the issue persists then you should clear the app data, repeat this process for the Alexa app also. Once that is done, restart your phone and then try using the Spotify skill again.
- Reset Alexa
If nothing seems to work then you can reset the Echo as a last resort. Doing this will remove all of the configurations that you’ve made to the Alexa device. However, there is a good chance that your issue will be fixed after you reset your device once. Here is how you reset your Alexa device.
All you have to do is hold the volume down and the microphone button for around 30 seconds. You will notice an orange ring form around the Echo Dot. At this point, the device has reset and you can configure it with your mobile app again.