How To Set Up Wink Relay With SmartThings App?

wink relay smartthings
wink relay smartthings

Wink is one of the most reliable brands when it comes to smart home devices. Their Wink hub allows you to manage all your smart devices from one place.

So, if you’re planning on improving your smart system with robust controls and decent reliability, going with the Wink unit is a good option. 

It is quite easy to set up and is compatible with almost every single one of the well-known brands. So, you don’t have to worry about your existing smart home devices not working with Wink Hub.

Still, you need to make sure that there are no issues with the setup and that the system is working perfectly.

The initial configurations are not that hard to manage, but it is a good idea to have an expert guide you through the intricate details.

It will cost you a bit, but the performance of the unit will be well worth the investment. So, be sure to reach out when stuck in these errors.

In this article, we will cover how you can set up a wink relay with your SmartThings app. It will help you with better control over your automated devices. So, if you’re not familiar with it, then this article will be very helpful to you.

Setup Wink Relay On SmartThings

Wink Relay is just a Wi-Fi controller that you can use to control the devices that you have connected to the Wink network. It has a touch screen that shows you the status of different devices on the network.

You can access these devices using the touchscreen and configure them accordingly.

To link the Wink Relay with smart things, you need to install Custom SmartThings integration. There are no official releases, and you can rely on the custom application to help you get the desired performance out of the system.

It will take a bit of your time, but you’ll surely be able to secure a decent response.

It all comes down to the initial configurations, and the procedure is quite complex, so make sure to follow these steps correctly. Otherwise, you’ll struggle with performance issues when using the Wink Relay. 

High Performance

The first thing you have to do is open up the SmartThings IDE and, from there, just install the smart things app. After that, you also need to install the Device Type Handler along with the Child Device Type handler.

Now the next step is to root your Wink Relay to install the custom app on the smart device. However, you need to make sure that you Root your device correctly. Otherwise, you might end up permanently damaging the smart device

Once the device has been successfully rooted, the next thing you have to do is install the custom app named STWinkRelay.apk. To do this, you can just use the web browser to download the app file and then install it onto your smart device.

After the app has been installed, the last thing you need to do is provide the app with all of the root permissions. Doing this will ensure that your app works properly, and you won’t run into any complications.

You will also have to start the background services after installing the app for the first time. After which, they will start themselves every time your device reboots. 

Once you’re done, you can just go to the SmartThings mobile app, and then from the automation tab, you need to click on “Add a Smart App.”

Click on the Wink Relay after the discovery is complete and save the settings. This installation process will be completed at this point.

If you’re running into any issues or are confused about a particular step, then we recommend that you go to the user’s forums and open up a support thread. Make sure to provide screenshots and recordings of your issue.


This will make it easier for other users to help you out as they will be easily able to identify the actual problem. Just follow through with their instructions, and you should be able to fix your problem.

There is no point in trying to address the issue on your own when you can rely on a team of certified experts.

These professionals will be more than happy to help you get the desired performance. So, instead of spending hours of your time trying to figure out the situation, reaching out to the official support team will serve you far better here. 

Are There Any Bugs?

Just like all of the other custom apps from the market, you will struggle with a few errors here and there.

However, the developers did a great job when it came to setting up the unit and making sure that there were no extensive errors with the performance.

Most of the time, you just need to make sure that all of the services are engaged and that no permissions are restricted in the background.

That will help you get a robust response out of the system, and you will avoid a ton of errors down the road. 

So, be sure to check up on the performance inconsistencies by underscoring issues with the permissions, and you will be able to figure out the right solutions for your Wink Relay.

With that said, the latest version of this application limits the outstanding bugs by a decent margin. You will not have to deal with nearly as many errors when it comes to using the latest application.

So, be sure to always rely on the updated application if you wish to avoid the more common pitfalls.

You’ll get all the features from the temperature and humidity pointers to accurate mapping and all the actions.

temperature check

So, be sure to keep all of these pointers in mind, and you might just be able to get a decent response from the Wink Relay integration. 

However, even with all of the prep work and the focus on the configurations, you might still have to troubleshoot minor installation issues. So, be sure to follow through with the methods listed below, and you will be sorted in due time. 

Troubleshooting Minor Wink Relay Installation Issues

It is common knowledge that using the custom application can be a bit challenging, and you will struggle with a few bugs here and there.

Most of the time, these bugs can be linked to programming issues, and you need to go through with a quick reset.

Resetting the Wink relay before starting the installation or integration with SmartThings will help you avoid a lot of issues with the unit.

It all comes down to how you’re planning on addressing the situation, and removing all the configurations will make your life much easier. 

Another thing that is pointed out by some owners is that you need to be on an older Android version to make use of this integration.

Otherwise, you will struggle to get through with the installation, and the Wink Relay will not respond accordingly to the system. 


If you do run into some issues after the setup, then a quick power cycle can prove to be pretty useful. This will not wipe all the configurations, and you will be able to carry it down without having to start from the beginning.

So, all that you need to do is to proceed with the quick power cycle.

Ideally, you will be sorted out at this stage and won’t have to worry about more errors down the road. So, be mindful of the setup, and you might just save yourself a ton of hassle when it comes to adjusting the system.

Lastly, there is no shame in opening up a support thread on the official forums. You can ask the officials present on the support channel to guide you, and they will be more than willing to point out the errors in the setup.

So, don’t hesitate to reach out when you’re stuck in minor errors. 

Wrapping Up

Setting up the Wink relay on SmartThings can be a bit challenging, but after a bit of messing around with the custom app, you will be able to get a decent response from the system.

The consistency might vary if you’re not that sure about the initial configurations.

However, once you’re through with the configurations, getting a reasonable response from the unit is not that hard.

You can also hire an expert to help you here, and he will make sure that you don’t have to deal with as many errors down the road. 


It all comes down to how you’re willing to navigate the situation, and seeking help from a local expert might be one of your best moves.

That way, you will be able to easily underscore your requirements, and he will guide you through the rest. 

Lastly, if you need a bit of assistance and are stuck at any particular step, just reach out to the experts available on the official support channel.

They will be able to guide you better on these issues, and you will not have to deal with as many errors down the road. 

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