If you’re looking to buy premium and reliable desk lamps then Ultrabrite is the best option for you. Their lamps have a minimal design and look quite beautiful on your desk. They have different lighting modes that you can choose from. The dimmer function also makes it quite easier for users to manage light levels in their room.
Even though the Ultrabrite LED Desk Lamps are quite reliable, they’re still some common issues that users often complain about. In this article, we will be going over some of those common issues along with troubleshooting methods to help you fix these issues.
Troubleshooting Ultrabrite LED Desk Lamp Common Problems
- Light Is Flashing
A lot of users have mentioned that their Ultrabrite LED desk lamp will keep on flashing. This can be quite annoying especially when you’re trying to read but can’t focus on the word. Here is how you can easily fix this issue.
Most often than not this issue is related to the dimmer switch. Sometimes if you set the brightness levels on max then your smart light won’t be able to work properly. So, it is recommended that you bring the light levels down to 75 percent to check if that fixes the problem for you. It is quite easy to fix and all you have to do is change the lamp settings which shouldn’t take you much time.
Another thing you need to check is the power status of the lamp. If your smart lamp is not able to charge properly then it is likely that you will be running into similar issues. As the LED lights won’t be able to draw enough power from the source to be able to light up properly. So, it is recommended that you change your LED lamps properly to avoid similar issues.
- Charging Issues
It is quite common for users to run into charging issues with their Ultrabrite LED desk lamp. You won’t be able to get your lamp to work unless you charge it properly. Most often than not this issue is related to a faulty power cord.
To fix this issue all you have to do is get yourself a charging cord replacement. They’re quite cheap and your issue will most probably be fixed by replacing the power cord. However, some users have also mentioned that their device won’t charge even after replacing the power cord. In which situation the only option you’re left with is to get yourself a new desk lamp.
If you’ve recently bought the LED lamp and your warranty is still in effect then it would be quite easy to secure a replacement order. So, make sure to contact your supplier and explain the situation to them. Afterward, put forward a warranty claim and you should get your replacement within a week.
- Network Error
It is also very common for users to get stuck on the setup process and they are not able to get their Wi-Fi network to connect to the smart device. If you can’t get the device connected to a stable network then you won’t be able to access it remotely using your mobile phone.
To fix this issue, the first thing you need to check is the channel bandwidth of your Wi-Fi network. The Ultrabrite smart lights can only connect with the 2.4Ghz channel and if you’re not able to get your device to connect to the network then it is likely that your channel bandwidth is set to 5Ghz. To change the bandwidth settings, you have to open up the admin control panel of your router using the web browser. From there just go into advanced settings and you can easily change the channel bandwidth from 55Ghz to 2.4Ghz.
Once that is done just restart your router and your issue will most likely be fixed. However, if the issue remains then it is recommended that you contact Ultrabrite smart support team. Explain your issue to them in great detail. This will make it easier for them to understand your situation.
Once they can identify the actual problem, they can guide you more efficiently through different troubleshooting methods. Follow their instructions step by step to maximize your chances of fixing the problem at hand.