Pairing up a Sonos system can be a tedious task, and you will often be running into complications like a Sonos speaker not being found. While there is no debate that these systems are one of the most exceptional devices on the market, you will still struggle with the initial setup.
For this reason, you should try to seek help from an expert while installing the Sonos system for the first time.
Fixing Sonos Speaker Not Found
An extensive list of issues can create these discovery errors where you won’t be able to find Sonos speakers. So, here is a list of troubleshooting steps that can help you address problems with Sonos speakers not found.
- Check Power Status On Your Sonos Unit
Checking the power status on the Sonos system should be your first move. Most of the time, the Sonos speaker is not getting enough power, and that is why you can’t see it through the controller application.
So, check the status indicator LED on your Sonos system and make sure that it is green. If it is flashing amber or you can’t see any response from the LED, then you have to change the power source. Furthermore, checking the output with a multimeter will give you more perspective on the issue.
- Reconnect Your Home Router
If you’ve recently updated the Wi-Fi credentials or changed the location of the router, then you’ll need to reconnect your home router with the speakers. The speakers require an active connection to work with the controller app. So, simply go through the setup process again and pair up your home router with the Sonos system. On the other hand, if the router is out of range, then you will need to find a better spot for the speakers.
Similarly, the presence of interference and too many wireless devices will lead to the same issue. So, it is a good idea to limit these interferences by removing extra smart devices from your router.
- Use A Different Mobile Device
Sometimes switching to a different mobile device will also help you through the issue. An outdated OS can create issues with the controller application. So, if you’re sure that the speakers are powered up, then you need to find an updated device to use the controller application.
You can also choose to update the current OS, but that will take an extensive period. So, it is just better to use a different mobile device if you’re struggling with an outdated OS. Hopefully, this will get your controller application working again.
- Reset Sonos Speakers
At this point, it is just a safer option to reset Sonos speakers. It will only take a moment to reset, and you can hold down the join button as you try to power cycle the speakers. The LED on your Sonos speakers will start flashing different colors, and they will eventually turn green. You can then connect the Sonos speakers with your controller app, and the issue will likely be fixed.
- Check Ethernet Connection
If you’re using a wired system, then the problem with the Sonos speaker not being found can be linked to a loose connection, frayed wire, or damaged sections. If the wire is damaged, then the only solution is to get a replacement. On the other hand, if the wire is in perfect shape, then you need to clean up the port with an air blower and then reconnect the cable with the router and the Sonos system. Make sure that the cable is not bent at any weird angles, and that should help discover the Sonos system.
- Contact Sonos Dealer
Ideally, the problem will be solved as soon as fixed connection and power-related issues. However, if you’re stuck in the same discovery issues even after going through all of these methods, then your speakers are defective. You need to forward a warranty claim by contacting the experts working at Sonos support.
They will guide you through the process, and if your claim is indeed valid, it shouldn’t be that difficult to secure a replacement. So, make sure to reach out and let the experts handle this situation if the Sonos speakers are not getting discovered even after going through these fixes.