Sonos Roam is sometimes blamed for poor battery quality, and you will find many dissatisfied customers complaining about Sonos Roam not holding charge. As far as the sound quality is concerned, there have been no major complaints. However, when it comes to the viability of the Sonos speakers for long-term use, it might be a better idea to look towards other options.
On the other hand, if you’ve already purchased the Sonos Roam unit and it won’t hold a charge even for a single day, then the following troubleshooting methods should be of use. Hopefully, you won’t have to purchase a new unit, and Sonos Roam will start working perfectly.
Why Does Sonos Roam Not Holding Charge?
- Ensure Sonos Roam Is Turned Off
There are a ton of utility features in this smart speaker that can be a bit heavy on the battery. Even when you’re not actively using the speakers, the unit is active and draining the battery to keep up with these utility features. So, the first thing you need to check is that Sonos Roam is turned off completely when you’re not using the speakers to stream music.
Just treat these speakers like normal Bluetooth streaming devices and then Sonos Roam on when you need it only. This will have a massive impact on the battery life, and your Sonos Roam will start holding charge.
- Check the Power Outlet
The problem with a smart device not holding a charge can be traced back to improper charging voltage as well. You should get yourself a multimeter and make sure that your power source is supplying enough power to the unit. If the power adapter is in good condition and there is nothing wrong with the power cable, then there is a good chance that the Sonos Roam problem is related to an insufficient voltage from the outlet. The only fix here is to change the outlet or call an electrician.
- Buy New Adapter
On the other hand, if your adapter is in rough condition or you’re making use of a cheap replacement, then that will also limit the power supply to the unit. Even though the battery status will go up, a cheap adapter will only damage the battery life, and it will start draining immediately. So, to address this complication, try to get yourself an original adapter from Sonos. It will cost you around 20 bucks, but at least you won’t have to spend hundreds of dollars on a new Sonos Roam system for your smart home.
- Change Power Cable
Similarly, the power cable can also play into the same equation where Sonos Roam will not hold a charge. So, if the cable is bent in a weird way or seems a bit too rough, then the only solution is to change the power cable. Make sure that the new power cable is compatible with the Sonos unit and is in perfect shape. There shouldn’t be any loose connection, and the wire should be connected properly to the smart speakers.
- Get A Battery Replacement
At this stage, you’re just dealing with a drained battery. If you’ve had the unit for a long time and none of the solutions mentioned above help you with the charging problems, then it is time to get a replacement. You will have to thoroughly go through the repayment guides to change the battery, but there is a good chance that you won’t have to bother with the same issues for the next few months. So, get yourself a battery replacement and install it on your Sonos Roam speakers.
- Call Technical Support
However, if the Sonos Roam speakers are not old, then you should not bother with any of the steps mentioned here. The only logical thing you can do is to call technical support and have them help you with a replacement. You shouldn’t try to open up the speakers yourself as that can void the warranty. Just immediately involve the dealer and demand a replacement because of these charging issues.
Most of the time, turning the Sonos Roam off when idle will fix the condition with the speakers not holding charge. However, if you’re not that lucky, and the problem persists after going through all of these steps, then you have a defective speaker that should be replaced.