Shark Robot vacuum has become really popular over the last couple of months because of its affordable pricing. You’ll get a ton of features along with a consistent performance with this unit. Moreover, it is pretty easy to set up aside from some common bugs. There have indeed been a few complaints about Shark App not connecting to the robot. However, these complaints are pretty rare, and there is a good chance that you won’t have to bother with the same error.
However, if you’re not that lucky and are stuck in the same problem with Shark App not connecting to the robot, then going through some of the troubleshooting methods mentioned in this guide should help you get the robot working perfectly.
Shark App Not Connecting To Robot
- Reboot Your Unit
The most basic fix to this situation with Shark App not connecting to the robot is to reboot the unit completely. Turn off the cleaning robot as well as your mobile device, and then wait for a few minutes before turning both of these devices on. Wait for both devices to come online and then go forward with the app connection. If the application is updated and the unit is fully charged, there shouldn’t be any issues with charging a Shark robot.
- Charge Up Your Robot
Sometimes, you will have to charge up the cleaning robot completely to get it connected to the app. Low battery levels will often lead to these connection errors, and you need to make sure that the Shark robot vacuum is fully charged by placing it on the docking station.
Make sure that there are obstructions between the contact points and that the robot is charging properly. Otherwise, you will have to clean up the contact points and then try connecting the unit with the Shark application.
- Update Shark Application
An outdated app will likely lead to the same error where the Shark unit won’t respond to any requests. So, if, for some reason, you have disabled the auto-update features on your mobile device, then now is a good time to turn these features back on. The good thing here is that an update won’t take up much of your time.
You just have to open up the App Store or the Play Store to access the update, and the application will update within a few minutes. Once the app has been updated, you can reboot your mobile device once more before trying to connect the robot to the updated mobile application.
- Try A Different Mobile Device
Similar to the app version issues, an outdated OS will often lead to the same error where the Shark robot won’t respond to any input. So, you need to try a different mobile device or update the OS on your current device. Updating the mobile OS can be a bit time-consuming, and you will get much better results by quickly using a different mobile phone. That way, you’ll know for sure whether or not the issue is related to your current mobile device.
- Check App Permissions
The app permissions should be the next thing that you need to verify when it is not responding to any input. So, you just need to check the app permissions to make sure that the application is allowed to use your home network, Bluetooth, and location features. Once the permissions are granted, you can open up the smart application one more time to see whether or not it connects with the robot. Hopefully, you will be able to get the desired response from the smart device without worrying about further issues.
- Try Resetting Shark Robot Vacuum
Lastly, there is no harm in resetting the Shark Robot Vacuum when it is not responding even after going through all of these fixes. The only downside with resetting the Shark robot is that you’ll have to set up everything from scratch.
However, you’re not left with many options at this point, and you should simply reset the Shark Robot Vacuum. Hopefully, that will be enough to get your robot connected to the Shark application. You can further contact the official support members if the robot is defective, and they will guide you on how to claim the warranty and secure a replacement from the dealer.