Schlage offers you plenty of security options to ensure that you and your family stay safe in your smart home. They are mostly popular due to their series of smart locks that come equipped with enhanced security features.
These include deadbolts, knobs, levers, and other hardware and accessories. What’s even more convenient is that their locks come with both a keypad, and a lock. You can use any of them to open the locks on your door. You will also be able to remotely access all of these locks by using an app installed on your phone.
How To Fix Schlage Keypad Not Working?
Recently, many users have been facing issues with their Schlage locks. More specifically, they have been having troubles with their Schlage keypad as it is not working at all. Due to this issue, many users are worried about their smart home’s security.
If you are also one of the users who is facing this issue, then you don’t need to worry much. Today, we will be giving you a few ways on how you can successfully troubleshoot and fix this issue. So, without any further ado, let’s get started!
- Remove and Re-add The Keypad
If you are using any smart hub such as Samsung SmartThings, chances are they might be bugging out with your keypad. In this case, you will need to manually remove the keypad from your smart hub’s connected devices.
Then, remove the batteries from your keypad. Let the keypad rest for a few seconds. Afterwards, insert the batteries back inside. Now, using the smart hub’s settings, re-add the device on your smart hub. Your Schlage keypad should start working now.
- Reset The Keypad to Factory Settings
We also recommend you try resetting your keypad to factory settings. This means that your keypad settings will restore to the original state.
In order to reset the keypad, you will have to manually disconnect the device’s batteries. Now, press and hold the Schlage button for around 10-15 seconds. Make sure you reconnect the batteries in this time frame as well. The device will reset once you see a green light along with a beep sound from the device.
- Loose Wire
The last thing to check is whether there is a loose connection or not. It is likely that there may be a loose wire. What you will need to do is to re-install the device in place. Make sure to tighten every connection this time.
- Contact Support Team
If all else fails, try contacting the support team. They should come up with a number of solutions for you. Following them should help you be able to figure out and fix the issue.
The Bottom Line
We have shared 4 different ways on how you can fix Schlage keypad not working. Make sure you follow each and every one of them.