The water usage and the internal capacity of the Samsung Active jet washer make it superior to the majority of other models in the market. You will get a durable frame, and this brand is known for its amazing dealer support. So, you won’t have to worry about any extensive issues when it comes to the Samsung Active Jet Washer.
As long as you follow the installation instructions perfectly, the active jet washer won’t malfunction. However, if you mess up a step or the washer is not level, then you will be struggling to get the Jet Washer to spin. So, if you’re in the same boat with the Samsung Active Jet Washer, just follow through with some of these fixes.
Fixing Samsung Active Jet Washer Not Spinning
- Level Your Washer
You need the washer to be completely level to allow the unit to spin properly. If you’ve not used a level to check the evenness of the unit, then now is a good time to adjust the washer. You need to make sure that the load inside the washer, as well as the washer itself, is perfectly straight and not tilted towards either side. Once the level of your washer is perfect, just start the washing cycle one time to check the response from your unit.
- Fluff Up The Load
Sometimes, you will just need to fluff up the load with some towels or additional cloth. Using heavier clothing items on a single side will lead to this situation where the load will be too heavy for the drum to spin. So, to avoid this issue with the Samsung Active Jet washer, just fluff it up a bit and then check the response from your machine. Hopefully, you won’t be disappointed by its performance.
- Check Drain Pump
The drain pump adjustment is the next thing that can create the same situation. If you’ve installed this washer yourself, then there is a good chance that you didn’t seal the drain pump properly. So, you should remove the drain pump from the line and reattach the pump properly to create a sealed connection. Mostly that is enough to help you fix the spinning issues as you’re dealing with the Samsung Active Jet washer.
- Clean Pump Filter
At this point, there is a good chance that your issue is related to the pump filter. If you’ve not serviced the unit in a while, then there is a good chance that your pump filter is clogged up and should be cleaned or replaced. It will take a bit of your time to access the emergency drainage compartment to reach the pump filter. Most of the time, cleaning this filter is enough to get through this situation.
So, rinse out the pump filter and let it dry out for a few hours. After that, assemble everything properly, and then you can start with the cleaning cycle to check the response from your machine. Hopefully, you won’t have to worry about the same compilations at this point.
- Power Cycle Your Machine
Power cycling the machine is never a bad idea, as this issue with your washer might just be related to a minor bug in the programming of the unit. So, all you have to do is to remove power from the machine for around 10 minutes and then power it back up. Allow the display to load, and then try running a washing cycle for around 5 minutes with lighter clothes. Hopefully, you won’t have to bother with the same complications when dealing with Samsung Active Jet Washer not spinning.
- Try Calling The Dealer
If the issue with the washer not spinning properly persists at this point, then there is a decent chance that you have a defective washer. There is not much that you can do about a defective washer and your best bet is to call the dealer for help. He will help guide you through relevant fixes, and you won’t have to spend much time trying to fix the problem.
So, just reach out to the dealer and have him guide you through the situation. You can claim the warranty as well if the washer is indeed defective, and you’ll have a new unit in no time.