Ring doorbell is a smart doorbell that you can use with the mobile app. Different features like live feed on your phone along with motion sensors can be used to help you manage your home security. It is the top pick for customers that don’t compromise on quality. You will rarely see any customer talking badly about this smart device on online forums.
After the power outage caused by bad weather or a hurricane, some customers said that the Ring Doorbell was shorted and won’t turn on anymore. Let’s go over what you can do in a similar situation.
Ring Doorbell Shorted in Power Outage
There is some possibility that the Ring doorbell gets shorted after a power outage. The primary reason for this will be faulty wiring and a low-quality adapter used to power up the doorbell. In most scenarios, your doorbell will keep working like it’s supposed to even after a power outage.
However, multiple power surges can cause some difficulties for the smart doorbell. So, the doorbell can get shorted but the chances of that happening are quite low.
If you’re unlucky and have shorted the doorbell then you need to start by checking the damage to the smart doorbell. If the device won’t power on or give any signals of life then we believe that you have fried the whole device.
You can try plugging the USB located at the back of the doorbell into a power source. If nothing shows up then the device has been damaged. You should probably get it replaced or put forward a warranty claim if the purchase was recent.
The ring will send you a replacement as long as the warranty is still valid. So, you shouldn’t do any more experiments with the smart device and ask Ring for a replacement. After verification of your warranty status, you should get a replacement within a few days.
But if the warranty has expired then you’re left with no option except to pay for a new device altogether. As a last resort, you can take the doorbell to a repair center to check if something can be done to save you some money.
How to Avoid This Issue?
We recommend that you get an expert to do the wiring for you, having a backup power system will also ensure that you avoid similar issues in the future. That way even when there is a hurricane your backup battery will step in and the smart device will remain online throughout the power outage. So, invest a little money into buying backup systems and that will ensure that you avoid bigger problems in the future.
Another preventative measure that you can take is installing a pro power cable with your doorbell. In a pro power cable, you will get a resistor attached to the cable that will ensure that your device remains protected even when there is a power surge. So, even if the circuit shorts your device won’t be affected as the resistor will protect it.