While all the smart features associated with the Owlet camera might seem attractive, this unit is pretty bugged, and you’ll occasionally come across dissatisfied customers. Everything from the Owlet app to the responsiveness of the device, there are a ton of issues that you need to consider when purchasing this device. So, there is a good chance that you’ll also run into problems like the Owlet camera not connecting.
Owlet Camera Not Connecting
If you’re lucky, these connection issues will be pretty easy to fix, and you won’t have to claim the warranty. So, follow through with these troubleshooting methods to get through the Owlet camera connection issues.
- Check Status Light
The camera won’t connect to anything unless it is in pairing mode, and you need to keep track of the status light to narrow down on the issue. Ideally, you’ll need the status light to be flashing blue and red when you’re trying to connect the Owlet camera. This flashing light will show that the camera is in pairing mode, and you won’t be able to connect the camera unless the lights are blinking red and blue.
So, if there is no response from the lights, just hold down on the button behind the camera for 20 to 40 seconds and then wait for the audible confirmation from the device. When the camera sounds that it is ready to pair, you can move forward with the connection.
- Check For Updates
If the camera is linked with the application, then the connection issues might be related to missed updates. You’ll see an orange bar on the screen when there are available updates for the camera, and it is best to proceed with the update if you keep running into these minor bugs. Most often than not, you will also have to update the application, so keep that in mind and immediately check for updates when these minor bugs present themselves as you’re trying to set up the smart unit.
- Temporarily Remove Power
Sometimes, the fix is to simply remove the power from the camera for around 30 seconds and then plug the camera back in. This will help address minor programming bugs that can often present themselves in smart devices. Hopefully, you won’t have to worry about the same network issues when the device boots up and tries to connect to your home router. So, make sure to remove the power and allow the camera to fully reboot before trying the connection one more time.
- Move Closer To The Router
Signal issues have always been a huge problem when it comes to connection errors in smart devices. While these issues are pretty annoying, it is not that difficult to fix these complications. All you need to do is to find a better spot for the Owlet camera closer to the router and then proceed with the connection again. This will help limit the interference from other accessories, and you’ll have a powerful connection with the home network.
- Factory Reset Camera
If you’re still stuck in the same connection issues after going through all of these fixes, then you need to factory reset the camera. It will take a bit of time to get through all the configurations again, but this is your best bet at fixing the connection issues. So, just use the button on the back of your camera and reset the device back to factory defaults.
Once the device loads again, you can try connecting it with the router after putting it in parking mode. So, simply factory reset the camera and then check the response from the unit. This will help you narrow down the problem, and you won’t have to hassle through many troubleshooting methods.
- Call Owlet Customer Support
Ideally, the issue should be fixed at this point, but the possibility always exists that you’re in possession of a defective unit. Unfortunately, your best bet with a defective unit is to claim the warranty and have the dealer provide you with a fresh piece. There isn’t much that you can do about a defective camera except demand a replacement from the experts. So, make sure to reach out to the experts and have them give you a replacement.