While the performance consistency from the Nanoleaf one panel might not be that great, it is one of the easiest systems that you can add to your room. Even if you have no experience with smart lighting, the Nanoleaf One panel might not be that hard to manage. So, you won’t have to seek help from an expert to add the smart panel to your home. However, if you do run into situations with the Nanoleaf one panel not working, there is no need to concern yourself with replacing the unit. You will be able to fix this device yourself easily, and the following details will further help you isolate the problem.
Solutions For Nanoleaf One Panel Not Working
- Check Power Through The System
The first thing you should do here is to check the power through the system. Make sure that all the cables are in good shape and that the connector port is clean. Power fluctuations in the system will directly play a role in the panels not working, and you need to replace the cable and check the condition of the connector to isolate the issue. Some users have also said that power cycling the system will get your panels working again.
- Try A Soft ResetÂ
To soft reset the Nanoleaf one panel, you need to hold down on the brighten and power buttons for a few seconds. Keep on holding down on these buttons as you notice a change in the light patterns, and they start flashing. At this point, you will have to configure the lights with your smart application and then access the smart features again. Hopefully, you won’t have to bother with more solutions once the device is paired with your mobile application.
- Change Controller Configurations
The controller configurations should also be altered when you’re unable to get any performance from the light panels. The support members from Nanoleaf recommend users move the controller to a different spot. This will help eliminate minor bugs in the programming, and you will be able to get the desired response from the lights.
Make sure to try out several different spots in the group and stick with the configurations that offer the smoothest experience. So, keep moving the controller to new spots as you try to fix the programming-related issues.
- Remove Defective Panel
Having a defective panel in your group might also lead to malfunctions in the whole system. This situation is not that common, but the only way around this situation is to remove the defective panel and create the group again. Otherwise, none of the lights on your group will respond to the input from the controller.
If the warranty on your unit is still valid, then you can call the dealer and secure a free replacement. So, you won’t have to spend any more of your money to get the Nanoleaf system working again.
- Hard Reset Your Panel
Hard reset removes all the configurations from your smart panel and switches the lights to factory settings. All you need to do is to remove the power from the system and then keep holding on to the power and the Brighten buttons as you try to connect the power again.
After a few seconds, the LED will turn on, and then you can release these buttons, and the LED will flash before rebooting. You will have to wait for a few minutes to engage the LED lights again, and the hard reset will be complete. So, hard reset the panels and test the performance of your Nanoleaf system again.
- Reach Out To Customer Support
If the issue is not fixed at this stage and you’re sure that the system is not defective, then you need to call the experts from customer support to help you isolate the problem. There might be some programming-related bugs in your Nanoleaf planes, and you need expert support to help with the installation.
So, instead of wasting hours trying to narrow down the issue yourself, try to engage the experts from the Nanoleaf customer support department. Hopefully, they will be able to guide you through the troubleshooting methods more effectively after finding the exact issue behind your Nanoleaf One panel not working.