The notifications from the myQ app keep users updated with the current status of the garage doors and lights. It only takes a few seconds to go through the notification configurations on the mobile application. However, it is not that rare to see people struggling with myQ notifications stop working. Most of the time, this issue is related to improper configurations and should be managed accordingly.
On the other hand, several bugs and issues in the network can also lead to myQ notifications not working. If your myQ application notifications have also stopped working, then the following troubleshooting methods should help you eliminate the problems.
Fixing myQ Notifications Stopped
- Check Push Notifications
If the myQ notifications have stopped working, then you should start by checking whether or not push notifications are enabled in the mobile applications. 90% of the time, users forget to enable the push notifications on the mobile app. So, there is a good possibility that you’re in the same shoes.
Luckily, you can enable these notifications directly through the app, and the issue will be fixed as long as the push notification permissions are not blocked in your phone settings. So, just check the push notifications under the app configurations.
- Recreate Notification
Sometimes even when you have gone through all the right configurations, the notifications can get bugged. The most efficient method of fixing these bugs is recreating the notification. So, if you’re sure that the push notifications are on, simply remove the notification from your phone and restart the mobile app.
Now, you can add a new notification and go through the same configurations to get everything working again. It should fix the issue with myQ notifications not working.
- Reinstall Application
If the issue remains unfixed after recreating the notification in the mobile app, you are either on the wrong version or the app is bugged out. To get ahead of this situation, try to update the app or reinstall it. If you’re sure that you’re on the latest version, then cleaning app data should yield positive results.
So, try to remove the application or the app data through the mobile storage settings. Once everything is removed, you can log into your account again and create a new notification for the garage hub.
- Check Permissions
It is also possible that your app is working perfectly and the mobile permissions are creating this issue with myQ notifications not working. It is pretty common for users to ignore the permission requirements, and even if you have push notifications on your device, they won’t work until the permissions are granted.
You can check the permissions by going to phone settings and then verifying the myQ configurations through the applications tab. Make sure that the storage and notification permissions are allowed to the mobile application, and then add myQ notification again. Hopefully, that will fix your notifications problems, and everything will start working perfectly.
- Use Mobile Data
Several owners have also pointed out that switching to another network eliminates bugs with the myQ notification not working. So, if you’re on a Wi-Fi router, try to connect to cellular data and then operate the garage door again. Ideally, you should get a notification on the mobile app.
If the issue is fixed after switching to the mobile data, then you need to take a look at your router. A quick power cycle or reset to the unit should eliminate the network issues. However, if the router is placed in a different room, then try to increase signal strength by moving the router closer to the hub.
- Check Hub
The myQ hub can also create problems with the notifications when your sensors are not working perfectly. So, if you’ve gone through all the solutions listed here, try to reset the unit and check the power to the sensors. You’ll likely find defects in the senor and the only solution is replacing these sensors.
Hopefully, the problem will be fixed once the sensors are fixed, and you won’t have to deal with the same issue. To get a better idea of the issue, try to call myQ support, and they will make it easier for you to troubleshoot the notification issues.