The Lutron app does bring decent features to your smart system, but you will struggle with several inconsistencies while making use of this smart application. However, users did say that the majority of issues related to the Lutron app not working can be fixed easily, and you won’t have to bother with any extra steps.
Issues with the Lutron app are mostly related to the connection but can sometimes be traced back to minor programming bugs. So, you will have to spend a bit of time isolating the issue before implementing quick fixes.
The following list of methods will give insight into the issue of the Lutron app not working and help you resolve it.
Solutions To Try If The Lutron App Is Not Working
- Restart Router
Restarting the router will refresh the internet connection, and it is one of the simplest fixes to the Lutron app not working. Most of the time, this will be enough to fix minor network-related problems, and you won’t have to worry about a thing after restarting the router.
So, make sure to remove the power outlet for a few minutes and then turn the router on again.
You shouldn’t try to reset the router as that will wipe all configurations from the bridge. Simply power cycling, the system will have everything working again, and you will have access to all smart features.
- Check Bridge Connection
The bridge connection to the internet is another major factor that plays a role in the Lutron app not working. If you have multiple routers in the house, then you need to connect the mobile app and the bridge with the same network.
Otherwise, you will run into several bugs as you try to access the automation features. So, check the bridge connection and connect your smart unit with the same network as your mobile application.
- Remove VPN
Users running into issues with the Lutron app often point out that they were using VPN to mask their activity. Sadly, third-party applications like a VPN can impact the performance of your application, and you should turn off the VPN immediately. Even when you’re using premium services like Nord, there is no harm in turning them off for a few minutes.
If the app does work with the VPN off, then you’re not dealing with any programming bugs, and then the issue is related to the VPN service. So, either you need to try a different service or turn off the VPN.
- Clear Application Cache
The application cache is the next thing that you need to wipe if the application is indeed bugged. Removing the cache won’t get rid of any configurations and simply helps eliminate performance-related issues. So, just clear the application cache from your mobile device and then access the application again.
You can also try to update or reinstall the app if you’re not on the latest version. Bugs are more common in the older version of the app, and you won’t have to worry as much about the app functionality after you clear the cache.
- Power Cycle Lutron Bridge
Sometimes, the issue with the Lutron app not working can be traced back to bugs in the bridge. Even when the app is working perfectly, you need to secure a response from the bridge to access smart features. Otherwise, you won’t be able to execute any command, and the app will be rendered useless. So, to avoid these issues, just power cycle the Lutron bridge.
Usually, power cycling the Lutron bridge is enough to refresh the connection between the application and the bridge, and you won’t have to worry about the app-related issues again. So, remove the power for a brief moment and start your Lutron Bridge again.
- Reset Bridge
At this stage, the issue with your Lutron app should be fixed. However, if you’re still stuck in the same problem for some reason, then resetting the Lutron bridge is the only solution. The only downside here is that resetting the bridge will remove all the configurations, and you will have to set up everything from the beginning. However, this is your last option and if nothing has helped you to this point, then go forward with the reset procedure. Hopefully, your system will start working perfectly in no time.