Levoit has always maintained a good reputation when it comes to reliable and consistent products. It is pretty rare to see any device from this brand malfunctioning, but every now and then, some customers do complain about a few minor issues. The majority of these issues are related to insufficient power supply from the device.
Several customers have recently come forward with problems regarding the Levoit Salt lamp not working. These complications are pretty easy to fix, and here are some of the solutions that you can use when the Levoit Salt Lamp is not working. So, try out these solutions, and the lamp should start responding.
Levoit Salt Lamp Not Working
- Check Power Cord
The cord is the first thing that you need to check when the lamp is not working. The presence of frayed sections is a clear indication that the cord is damaged. So, if the condition of your lamp is a bit rough, there is a good chance that it is not working because of a broken cord. The only fix here is to get a replacement, and you need to call the dealer for a new piece. He will help you source a compatible replacement if the warranty status is still valid.
- Power Cycle Your Lamp
The next thing you should do is to power cycle the device completely. This includes removing the power from the lamp and then powering it up after a few minutes. The lamp will start responding to your input once it is power cycled if the issue is not related to insufficient power. Moreover, it won’t take you much effort to cycle power through the lamp. So, just remove the cord for a few minutes and then power up the unit one more time.
- Make Sure Voltage Input Is Sufficient
At this stage, there is a good chance that you’re dealing with a defective outlet that is not supplying enough power to your lamp. The only fix in this situation is to install the unit on a different outlet. The smarter thing to do here is to call an electrician and have him check the electrical connections. There is no point in messing with the connection points if you’re not experienced with the electrical connections. So, leave this job to the professionals and wait for their response.
- Isolate Loose Connections
Sometimes, the fix is as simple as looking for loose connection points and tightening them up. So, if you’re using power extensions to connect to the lamp, you need to carefully inspect the connection points for possible issues. Ideally, the issue should be fixed once the power supply to the unit is managed appropriately. You just have to simply isolate the loose connections and tighten them up to adjust the power supply.
- Replace the Bulb
There is always a chance that the bulb has expired, and a replacement should be installed to get the Levoit Salt Lamp to light up. So, if you’ve been using the lamp for a long time, it is safe to assume that the bulb has burnt out. The only logical solution here is to contact the dealer for possible replacements. You’ll have to pay for these new bulbs as they are not covered by the warranty.
You can follow the instructions in the owner’s manual to replace the bulb. It won’t take you more than a few minutes to replace the bulb, and once the new bulb has been installed, you will get the desired response from the Levoit Salt lamp.
- Check For Hardware Issues
Lastly, you need to check for hardware issues when the Levoit salt lamp is not working. You’re not left with many options, and this issue almost always points towards power issues. So, check the unit thoroughly, and if it is in rough condition, reaching out to Levoit support will help you confirm this suspicion. Depending upon the warranty status, you can demand a replacement, but if the warranty has expired, then you have no choice but to toss away the unit.
Overall, the issue should be fixed once you get ahead of the power-related issues. However, if the unit is indeed damaged, then your only option is to get a replacement from the official support.