While you’ll find many customers saying good things about the performance of Intellig 1000, the vast majority of users struggle to set up this unit themselves. If you have no prior experience with the installation of smart garage door openers, then there is a decent chance you’ll run into the same situation.
So, it is better to get an expert to help you with the installation of this unit in your household. The community forums are filled with complaints about the Genie Intellig 1000 not working. There are a variety of reasons behind this situation with the Genie Intellig 1000, and the following troubleshooting steps will help you maneuver through the system.
How to Resolve Genie Intellig 1000 Not Working
- Program the Garage Door Opener Remote
The most common reason why the Genie Intellig 1000 won’t work is that users struggle with the programming-related issues when first setting up the garage door opener. These issues are pretty annoying, and the LED indicator on the system will guide you through the diagnosis of the issue.
So, check the LED indicator on the system and try to complete the programming of the garage door opener. Make sure that the limits are properly defined, and sometimes resetting the system to the factory settings does help in eliminating the programming-related issues.
- Check Insulation & Wiring Conditions
Wiring and insulation problems are also not that rare when you look at some of the reviews left by customers. So, if the Genie Intellig 1000 stops working all of a sudden, you need to get yourself a multimeter and then check the voltage difference across different sections. This will help you narrow down on the defective wiring, and you can replace the wiring to get the system working again.
- Loosen Up The Chain Belt
A tightened chain belt is another reason why the Genie Intellig 1000 won’t respond to your commands. It is not that rare for customers to ignore the installation instructions and tighten the chain belt beyond the desired tension. So, you need to loosen up this chain belt and test the performance of the garage door opener again. As long as there are no power-related issues, you will notice an improvement in the performance of the Genie Intellig 1000.
- Try A Different Power Outlet
The power output from the outlet has a major role to play in the performance of the garage door opener. Even when you’ve managed the programming side of things perfectly, the system won’t work until the power flow is optimal. So, you should get yourself a multimeter and check the output from the outlet. Make sure that there are no problems with the power flow, and then try engaging the system again.
Using a different outlet is usually enough to eliminate power-related issues, but if the problems persist, then calling an electrician is your best bet. He will isolate the power problems for you, and you won’t have to spend hours in the troubleshooting process.
- Check The Connection Of Carriage Slide
The connection of the carriage slide with the openers is another reason why you might be struggling with the Genie Intellig 1000 not working. It is not that rare for the carriage slide to get disengaged with the opening mechanism, and the garage door won’t open even when the main unit is in good shape. So, make sure to check the connection of the carriage slide, and then try opening the garage door opener again. Hopefully, you won’t have to bother with more troubleshooting steps.
- Turn Off Vacation Mode
The vacation mode on the garage door is primarily meant to secure your home and restricts the use of the remote to engage the system. So, if you’re in the same situation where the remote is not working with the Genie Intellig 1000, then simply turn off the vacation mode. This will get the system working again with the remote, and you won’t have to worry about the responsiveness issues again.
All in all, these were a few methods that you can use to get the Genie Intellig 1000 working again. Usually, you will be dealing with power-related and wiring issues when the garage door opener is not responding. So, make sure to thoroughly check the wiring cluster to isolate the problem.