Eufy is a popular smart company that is known to provide smart options to its customers. Each one of the devices are aimed at giving their user a relaxing, and secure experience.
Their most popular products include RoboVac (Which is basically a smart vacuum cleaner), and security cameras. Their customer service is known to be exceptional as they give you lifetime support once you purchase their products. Apart from live chat support, you can also expect to get free life-time tech support as well.
How To Fix Eufy Over The Past Few Days A Server Has Gone Offline And Rebooted Automatically?
Users with an eufy wireless security camera often face issues where the cameras will suddenly go offline. An error pops out saying “Over the past few days, a server has gone offline and rebooted automatically”.
Due to this issue, your smart camera goes offline. This also means that it stops most of the functioning. Cloud storage won’t also be working during this time period. Luckily, there are some things that you can do in order to fix this issue. All of them are mentioned below:
- Change Your Wi-Fi Channel
The first thing you can do in order to fix this issue is to simply change your Wi-Fi channel. The procedure of changing channels may vary depending upon the type of router that you own.
But whatever router you have, you will have to go to the router’s advanced settings. It should be under Wi-Fi settings. If you get an option to choose between 2.4GHz or 5GHz, we suggest you opt for 2.4GHz. This is because it is known to be much more reliable than 5GHz.
- Reset the Whole System
If you a whole setup of eufy cameras, then we suggest you reset the whole system. Doing so should help you restore all settings to default. You may have to go through setup again.
You can also try removing and adding your cameras. It may sound weird, but some users have fixed their issue after resetting their system 3-4 times.
- Contact the Support Team
If none of the above instructions work for you, then your best bet would be to contact the support team. There could be a technical issue on their side. In either case, they will investigate what’s wrong and why are you having such an issue.
Ultimately, they should help you resolve the problem. What you need to do is to cooperate with them whenever needed.
The Bottom Line
By following the 3 steps mentioned above, you should be able to easily fix the problem. So, be sure to follow every piece of instruction mentioned above.