When looking to purchase a smart Wi-Fi thermostat for your house, the Ecobee is one of the finest options that you can get. The device comes with unique features that are all oriented towards giving you more control over how you can control your house’s temperature.
But even if the device is incredibly straightforward to operate, a couple of users have mentioned facing problems with it. One common complaint we have had is getting problems with the Ecobee device’s cooling. If you seem to be stuck in a similar situation, then here are all the things that you can do in order to get this fixed!
Ecobee Cooling Problem
- Checking the Wiring
If you are having trouble with your Ecobee’s ability to cool your room, then the first thing that you will have to check is the wiring. You will have to first remove the device from your wall, and make sure that there is a wire going to the Y1 terminal. This particular terminal is responsible for communicating with the outdoor compressor, which is why we recommend that you thoroughly secure the connection.
Just in case, we also recommend that you check all other connections. If you do find any bad or faulty connections, you will have to fix them.
- Checking the Compressor
Once you are done checking the wires, then the next thing that you should check is the compressor. As the compressor is one of the main components that activate as the cooling starts, having a bad component can cause all sorts of issues.
You can also check the copper line and see if the wire’s cold. If it isn’t, then it is likely that you do have faulty components in your system. In either case, getting the compressor replaced might help in your case.
- Faulty Adaptor
Another reason for the Ecobee to suddenly stop cooling could have something to do with your adaptor’s going bad. For devices such as the Ecobee 3, an extender called the Power Extender Kit (PEK) is used.
In case there really is an issue with the adaptor, we’re afraid that you might have to rewire everything all over again. While installing a new PEK is an option, it might not be necessary. However, you will still have to rewire and get a new adaptor to have your thermostat start working again.
- Clogged AC Filters
Having clogged AC filters inside your HVAC system can also cause cooling issues inside your house. In case you aren’t aware of the location of the AC filters, they are usually found on either side of the cooling unit.
Ideally, you would want to call in HVAC technicians and have them look at the filters. Chances are that you might even have to get the filters fully replaced. Also, we don’t suggest you doing any filter repairs on your own, as you might end up damaging the unit even further.
- Dirty Drain Lines
Besides the AC filters, dirty drain lines are also a common reason for your unit to stop cooling the room. Over time, dust can accumulate inside the drain lines which can make the lines get clogged up.
To fix this, you will have to make use of distilled vinegar to clean the pipes. Simply pour down the liquid and let it run through the whole pipe. Do keep in mind that you will have to detach the pipes before you can clean them. Also, as soon as you are done, attempt to reattach the pipes and check if your thermostat starts working again.
The Bottom Line:
While having an Ecobee cooling problem can be quite frustrating, what’s even worse is that the problem could be caused both because of the thermostat and the cooling unit itself. Therefore, if you wish to troubleshoot any such issues, you will have to inspect both these devices and look for any possible issues with either one of them. Alternatively, you can call in a professional and let him do all the work for you!