Echo dot is one of the most compact and efficient smart home devices that you can possibly get out there. With Echo dot, you make the life much more convenient and there are not many issues that you can possibly face while you are using the Echo dot. However, if you are trying to setup the Echo dot and you see a blank screen, here are a few things that you will need to do.
Echo Dot Setup Blank Screen
1) Restart the device
The first thing that you need to try if you are unable to setup echo dot is to restart the device. Most commonly, the issue is caused by a minor bug and it can be easily fixed. The catch is that you will need to restart both the devices in this case. So, you will need to restart the echo device and the smartphone that you are trying to setup it with as well. This way, you can ensure that all the bugs and errors are being cleared and you can connect them both again without having to face any sort of issues at all.
2) Get rid of unnecessary skills
Amazon Alexa has certain skills that extend the capability of Alexa and also add a great deal to its compatibility with other devices and applications. If you are having any issues with your Amazon Echo Dot showing blank screen while trying to set it up, there are high chances that you might have some skill that is not compatible with the echo dot, or have some error on it that can cause you to have this problem. So, you will need to make sure that you check your Amazon account thoroughly and get rid of any such skills that you don’t need or don’t use.
Another course of action would be to remove all the skills and then add them one by one after you have connected the Amazon account with your echo dot device and that will sort out the problem for you in no time at all.
3) Reset the Echo Dot
You will need to reset the echo dot if you are unable to make it work even after trying all the troubleshooting steps above. This will ensure that all the errors, bugs and faulty settings are cleared out. You will also be updating the firmware on your echo dot after the reset and the blank screen that you are seeing on the setup will be gone for good.
4) Reinstall the application
The last thing that you can try before contacting support is to reinstall the application on your device that you are trying to setup the Echo dot with. Make sure that you clear the app data before uninstalling the Alexa application, restart the device after you have uninstalled and then download the latest version on your phone. After you have the latest version installed, that is going to clear out all the issues and you will most likely not have to deal with the blank screen on setup.