You have recently made the decision to purchase your very own Owfeel WIFI Smart Valve WIFI Control Water Valve, and at this point, you are interested in learning how to ensure that it continues to operate as planned.
You’re in luck! Here are the most common problems that customers of the Owfeel WIFI Smart Valve WIFI Control Water Valve experience, along with easy remedies that will get your gadget back up and running again as quickly as possible.
After going through this checklist, the only thing left for you to worry about is how you will use all of the time and money that you have saved by troubleshooting the issue on your own.
Common Owfeel WIFI Smart Valve WIFI Control Water Valve Problems Troubleshooting
- The Device Won’t Connect To The App
- Take a look at your Wi-Fi settings and make sure your phone is connected to the same network as the valve.
- Check that the valve is correctly connected to Wi-Fi by opening the Owfeel app and making sure it’s in range of your device.
- If you’re still having trouble, try resetting the device by holding down the power button for 10 seconds and then wait 20 seconds before turning on again with your Wi-Fi connection checked.
- If these steps don’t work, you can contact customer service via email or live chat.
- The Device Isn’t Responding To Commands
The inability of the Owfeel WIFI Smart Valve WIFI Control Water Valve to respond to commands is by far the most common issue with which customers report being dissatisfied.
In order to rule out the possibility that the device is simply out of range, move closer to the valve (no more than 15 feet away), and then try using it again.
If the problem persists, you can try restarting your internet connection to see if that helps. In the event that it is required, you are also able to update the firmware of the Owfeel WIFI Smart Valve WIFI Control Water Valve.
- The Device Isn’t Compatible With The Phone
If you are having this problem, you should first attempt to connect your Owfeel WIFI Smart Valve WIFI Control Water Valve to a different device. If that doesn’t work, please contact Owfeel Support.
If you try installing the app on another device and get the same error message, there may be a problem with the program itself that needs to be fixed.
After you have determined that the issue is not related to your smartphone or tablet, call customer support and they will assist you in diagnosing and resolving any potential problems that you may be experiencing.
- Difficult To Mount
Once you are familiar with the appropriate procedures, the Owfeel WIFI Smart Valve WIFI Control Water Valve may be installed and used with relative ease. The following is a list of frequent installation challenges, along with solutions to each one:
- It’s possible that the adhesive isn’t very strong.
- You are free to add more adhesive, but you must be careful not to use an excessive amount; otherwise, it will leak out of the edges of the valve and onto the floor or the wall.
- It’s possible that the pipe isn’t secured tightly enough around the valve, which would provide room for air to enter or exit.
- Using a wrench, snug up the nut that is located at the top of your valve until there is no room left between the nut and the opening that is located at the top of your water pipe.
- Can’t Seem To Find The Device In The App
When you first set up your Owfeel valve, the app may not find it even though you have searched for it. People have reported that the reason for this is because they need to go through the process of setting up the device once again.
If you are positive that you have finished all of the steps, but the app is still unable to locate your device, you should try restarting your Wi-Fi router and then giving it another shot. If that doesn’t work, try removing and then reinstalling the app to see if that helps.
- The App Keeps Crashing
The app keeps crashing is one of the most common problems with this device. Luckily, it’s also a relatively easy fix. Close out the app and reopen it, or restart your phone before you try using it again.
Just make sure you have a good Wi-Fi connection or your device will keep crashing too. The screen on my phone won’t turn off:
There’s nothing more frustrating than being in bed trying to sleep and not being able to get your phone screen off!
If this is happening on the Owfeel WIFI Smart Valve, go into Settings-Settings-Display-Sleep and set Automatically Lock for 15 minutes.
- The Water Pressure Is Too Low
Here are some steps you can take to increase the water pressure coming from your Owfeel WIFI Smart Valve WIFI Control Water Valve if you find that it is too low currently.
- Make sure the filter in your faucet is working properly. If the filter is clogged, the flow of water will be restricted, which will result in a decrease in pressure. When necessary, replace it.
- Check to see if the hose or pipe that leads to your faucet has become kinked in any way. This can have a significant impact on both the pressure and the flow.
- In the event that this is the case, the kink can be removed using pliers or by gently bending the pipe into the desired shape. Pay attention to any hissing sounds that might be present when there shouldn’t be any.
- Before moving on to the next step, you need to make certain that there is not a leak on any of your connections. To do this, turn off all of the fixtures in the area, and then check each connection with soapy water.
- The Water Temperature Isn’t Consistent
One of the most common problems with a smart water valve is that the temperature is not consistent.
The first step in troubleshooting this issue is to ensure that you have set up your Owfeel WIFI Smart Valve WIFI Control Water Valve correctly and it is connected to your Wi-Fi network.
Next, go into the app and make sure you are using one of the three available modes: cold water only, hot water only or mixed mode.
If you’re still experiencing inconsistent temperatures then try moving the valve closer to where you’ll be using the water. It could also be time for an upgrade on your boiler if there are any issues maintaining a consistent temperature.
- There’s A Leak Coming From The Device
If you’re experiencing a leak coming from your device, there are a couple of things you can do. First, ensure that the valve is turned off and then try turning it back on.
If water still flows out of the device, turn off the water source. Unscrew and remove the valve’s top cover and examine the rubber washers inside. If they’re worn or torn, replace them with new ones from your hardware store.
Next, make sure the valves are in its correct position by lining up the arrow at the bottom of the valve with an indicator line on your fixture.
Put some water pressure into it by holding down its knob until no more leaks happen. Put everything back together and test again to see if you fixed the problem.
- The Device Is Making Strange Noises
Owfeel WIFI Smart Valve WIFI Control Water Valve can make various sounds, some louder than others. If your device is making a loud sound that you can’t seem to fix with the tips below, you may need to contact the manufacturer.
If your valve makes a rattling noise when it turns off or on and doesn’t stop, first make sure that there isn’t anything caught in the valve.
If this doesn’t help, try turning off the water main before shutting down the device. If the problem continues, check the pipe threads where they meet to see if any fittings are loose. If none of these suggestions work, it might be time for a replacement valve.
- The Battery Life Is Shorter Than Expected
Owfeel WIFI Smart Valve WIFI Control Water Valve is designed with a battery backup in case of power outage. However, the battery life is shorter than expected.
This may be due to the number of valves on your system. Remember that each valve uses more power than one single valve.
Try connecting to a different outlet and/or resetting your home Wi-Fi router and rebooting your Owfeel Wi-Fi Smart Valve WIFI Control Water Valves by holding the Reset button for 10 seconds.
You can also adjust your Wi-Fi signal to 2-5 bars instead of full strength.
Note: this will not increase the battery life but will help reduce interference and make it easier for all of your devices in the house to get better Wi-Fi coverage throughout the house.